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Customer Value


Using Guance will give users the following value enhancements compared to open source products.

Cases Self-built Open Source Product Guance
A Monitoring System Dedicated technical team for at least 3 months, and that's just for early stage. 30 minutes out of the box.
Related Cost Investment A simple open source monitoring product hardware investment requires more than 20,000 / year, if the cloud era observable platform is at least 100,000 / year fixed investment (estimated in cloud hardware). Pay-as-you-go, flexible cost based on actual business situation, overall cost is more than 50 % lower than the combined investment of using open source products.
System Maintenance Management It requires the long-term attention and investment of professional technical engineers, a variety of open source products mixed use also increases the complexity of management. No need for extra attention, sparing time to focus on business problems.
Number of Robes to Be Installed on the Server Each open source software requires a probe, and a lot of server performance is taken up by the probe. One probe, fully based on binary operation with extremely low CPU and memory footprint.
Value Delivered Depend on the ability of the company's own engineers and their ability to drill down into open source products. All-around data-based platform with full observability, allowing engineers to use data to solve problems.
Root Cause Analysis of Performance and Failure Depend on the team's own capabilities. Quick location based on data analysis.
Security A variety of mixed open source software, testing the overall ability of technical engineers. Comprehensive security scanning and testing, customer-side code open-sourced to users and products iteratively updated in a timely manner to ensure security.
Scalability and Services Need to build one's own team of SRE engineers. Professional services equivalent to deploying an external SRE support team.
Training and Support Hire trainers from outside. Long-term online training support.

From the above table, it can be seen that a team's investment in ensuring the stability and reliability of the overall system can be significant, which goes beyond the cost of the software itself. Although open-source software may appear to be cost-free, the corresponding investment in cloud services or physical servers, time investment, and potential duplicate investments due to turnover in the technical team also need to be considered. Therefore, a team should adopt more efficient ways to ensure the development of its business, rather than investing a large amount of resources in non-professional matters. Professional matters should be handled and executed by professional services.

In reality, the cost of a team's investment in system assurance often exceeds 30% to 50% of the overall construction and maintenance costs of the system. This includes the server resources consumed by various open-source probes, the server investment required for deploying open-source software, and the corresponding investment in maintenance and monitoring systems. In addition, developers, testers, and operations engineers spend a great deal of effort dealing with how to identify various faults and anomalies, consuming a significant amount of working time. This does not even include the business losses caused by system failures due to a lack of observability, which are hidden costs. Teams that do not use powerful observability platforms often find themselves facing the dilemma of investing significant hidden costs and wasting a lot of time costs.

Choosing Guance allows a technical team to not only get a very powerful observable product, but also save a lot of explicit and implicit costs in system assurance. Most importantly, it allows each team to focus on their own business.

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