Workspace Management¶

A workspace is the basic operation unit of Guance. Within Guance workspaces, you can use a variety of features provided by Guance. Workspace Management refers to the settings, management, and operations targeted at the current workspace. After joining a workspace and being assigned permissions, you can manage the basic information of the space, member permissions, SSO login, data permissions, API Key, notification targets, built-in views, charts, and snapshot sharing.

The following will introduce from the personal account level how to register and log in to an account and enter your workspace, focus on your account security, and set the appearance of your workspace.

Workspace Related¶

Create a Workspace¶

You can join one or more workspaces either by creating them or by invitation.

Before joining any workspace in any way, you need to register for a Guance account. After registration is complete, you can go through Guance official website, click Login, select the registered site, input the login account and password, and log into the Guance console. The system will automatically create a workspace for you and assign Owner permissions.

Within an existing workspace, you can create other workspaces from the following two entry points:

Enter the create workspace window:

1. Input the workspace name;
2. Select the language for this workspace;
3. Optionally add a description for the workspace;
4. Click Confirm.

SSO Account Login¶

In addition to logging in via a Guance account registration, enterprise users can also log in to Guance through SSO Single Sign-On.

Accounts that log in via SSO default to using the login retention time configured in SSO.

Quick Search¶

In the left navigation bar > Quick Search, you can quickly view recently accessed pages within the current workspace as well as other feature-related pages:

Account Security Settings¶

MFA Authentication¶

Guance provides MFA authentication management, helping to add an extra layer of security protection beyond just account username and password. After enabling MFA authentication, you will need to perform a second verification during login, thereby enhancing the security of your account.

For more details, refer to MFA Management.

Login Hold Time¶

Guance supports setting session hold times for accounts logging into workspaces, including both workspace-registered accounts and SSO single sign-on accounts.

Registered accounts can, within the workspace, click the bottom-left Account > Account Management, and under login hold time, modify the default login session hold time, including inactive login session hold time and maximum login session hold time. After setting, expired login sessions will become invalid.

• Inactive login session hold time: Supported range 30 ~ 10080 minutes, default is 10080 minutes;
• Maximum login session hold time: Supported range 1 ~ 30 days, default is 30 days.

Data Isolation and Data Authorization¶

If your company has multiple departments that need isolated data, you can create multiple workspaces and invite relevant departments or contacts to join the corresponding workspaces.

If you need to uniformly view data from different workspaces across all departments, you can authorize data from multiple workspaces to the current workspace through data authorization configuration. You can query and display the data through scenario dashboards and chart components in notes.

Cancel Account¶

Choose any method shown above to verify your identity;

If the current account is the owner of the workspace, please transfer this role permission first;

Under the premise that the current account is not the owner, proceed to step three. Before confirming cancellation, note the following:

1. The account will be unable to log into Guance workspaces;
2. All associated information of the account within the workspace will be cleared and cannot be recovered;
3. Any submitted but unresolved tickets by the account will be closed within 7 working days.

After reading and agreeing to the related agreements, click Confirm Cancellation to cancel the current account.

Personal Account Settings¶

User Information¶

In the workspace, click the left side Account > Account Management, where you can modify the avatar, username, email, phone, and password.

Time Zone¶

Guance supports members modifying their time zone, thus switching to the corresponding workspace time zone to view data. Guance defaults to following "Browser Time," i.e., the time detected by the local browser.

In the workspace, click the bottom-left Account > Account Management > Time Zone to modify the current time zone. You can also use the Time Widget provided by Guance to quickly modify the time zone.

Workspace Time Zone¶

Considering that sometimes workspace data is reported based on one time zone, while members of the current workspace may be located in different countries or regions, to ensure all members analyze data and troubleshoot issues within the same time zone, you can go to Workspace Management > Space Settings > Advanced Settings > Workspace Time Zone to uniformly configure the time zone for members. After configuration, when other members of the workspace select the configured Workspace Time Zone, their time zone status will change accordingly.

Incident Management¶

Through this entry, the currently logged-in user can view and manage the status of all incident tracking in joined workspaces.

• Filtering by workspace and channel allows quick classification and location of generated Issues;
• You can directly search for workspace and channel names;
• In the upper right corner of the page, you can directly select "Only Show Mine" to view all incidents you are responsible for.

For more settings, refer to Manage Issues.

System Notifications¶

You can view unified system notifications for abnormal statuses in workspaces under the current account in the navigation bar > System Notifications, such as: data forwarding rules, cloud account availability status, alert rules, data usage limits, etc.

Click the subscription button above, and Guance will send relevant emails to your mailbox when there are new messages.

High-Performance Mode¶

Guance supports high-performance chart loading mode, which is off by default.

Example:

After enabling high-performance mode, all charts will load statically instead of dynamically. When entering a page, all charts will be loaded directly, meaning that when scrolling down to view content beyond the current page, all charts have already been fully loaded, allowing direct viewing of the results.

System Theme¶

Guance supports switching theme colors.

If the system theme is set to ["Auto"], it will automatically switch theme colors based on the computer's appearance.

Further Reading¶