Workspace Management¶

A workspace is the basic operational unit of Guance. Within the Guance workspace, you can use the diverse functionalities provided by Guance. Workspace management involves settings, administration, and operations specific to the current workspace. After joining a workspace and being assigned permissions, you can manage the basic information, member permissions, SSO login, data permissions, API Key, notification targets, built-in views, charts, and snapshot sharing.

The following section will introduce from the personal account level how to register and log into your account to enter your workspace, focus on account security, and set up the appearance of your workspace.

Workspace Related¶

Create a Workspace¶

You can join one or more workspaces either by creating one or being invited.

Before joining any workspace in any way, you need to first register for a Guance account. After registration is completed, you can go to the Guance official website, click Login, select the registration site, input your login account and password, and log into the Guance console. The system will default create a workspace for you and assign Owner permissions.

Within an existing workspace, you can create other workspaces from the following two entry points:

Enter the create workspace window:

1. Input the workspace name;
2. Select the language for this workspace;
3. Optionally add a description for this workspace;
4. Click Confirm.

SSO Account Login¶

In addition to logging in via a Guance account registration, enterprise users can also log in through SSO single sign-on to Guance.

Accounts logging in via SSO will default to the session retention time configured in SSO.

Quick Search¶

In the left navigation bar > Quick Search, you can quickly view recently accessed pages within the current workspace as well as other function-related pages:

Account Security Settings¶

MFA Authentication¶

Guance provides MFA authentication management to help add an extra layer of security protection beyond account usernames and passwords. After enabling MFA authentication, you will need to perform a second verification during login, thereby enhancing the security of your account.

For more details, refer to MFA Management.

Login Session Hold Time¶

Guance supports setting session hold times for accounts logging into workspaces, including accounts registered with the workspace and those using SSO single sign-on.

Registered accounts can, within the workspace, click the lower-left corner Account > Account Management, and under login session hold time, modify the default login session hold time, including inactive session hold time and maximum session hold time. After setting, timed-out login sessions will become invalid.

• Inactive session hold time: Supported range 30 ~ 10080 minutes, default is 10080 minutes;
• Maximum session hold time: Supported range 1 ~ 30 days, default is 30 days.

Data Isolation and Data Authorization¶

If your company has multiple departments that require data isolation, you can create multiple workspaces and invite relevant departments or contacts to join corresponding workspaces.

If you need to uniformly view data across different departmental workspaces, you can authorize data from multiple workspaces to the current workspace through data authorization configuration, and query and display it using scenario dashboards and chart components.

Cancel Account¶

Note: This entry point is visible only for local accounts; single sign-on accounts do not have this entry.

Choose any method from the image above for identity verification;

If the current account is the owner of the workspace, please transfer this role permission first;

Under the premise that the current account is not the owner, proceed to step three. Before confirming cancellation, note the following:

1. The account will no longer be able to log into Guance workspaces;
2. All associated information of the account within the workspace will be cleared and cannot be recovered;
3. Any submitted unresolved tickets will be closed within 7 working days.

After reading and agreeing to the relevant agreements, click Confirm Cancellation to cancel the current account.

Personal Account Settings¶

Note: If the avatar is hidden in the management console, configurations such as automatic refresh of Explorers and high-performance mode can be modified under Management > User Settings.

User Information¶

In the workspace, click the left side Account > Account Management, where you can modify the avatar, username, email, phone number, and password.

Time Zone¶

Guance supports members modifying their time zone to switch to the corresponding workspace time zone to view data. Guance defaults to follow "Browser Time," which is the time detected by the local browser.

In the workspace, click the lower-left corner Account > Account Management > Time Zone to modify the current time zone. You can also quickly modify the time zone via the Time Widget provided by Guance.

Note: After setting a new time zone, all workspaces associated with your current account will display according to the newly set time zone. Please operate carefully.

Workspace Time Zone¶

Considering that sometimes workspace data is reported based on a specific time zone, while members of the current workspace may be located in different countries or regions, to ensure that all members can analyze data and troubleshoot issues within the same time zone, you can navigate to Workspace Management > Space Settings > Advanced Settings > Workspace Time Zone to configure a unified time zone for members. After configuration, when other members of the workspace select the configured Workspace Time Zone, their time zone status will change accordingly.

Incident Management¶

Through this entry, the currently logged-in user can view and manage the status of all anomaly tracking incidents in joined workspaces.

• Filtering by space and channel can quickly categorize and locate generated Issues;
• You can directly search for workspace or channel names;
• In the upper-right corner of the page, you can choose to view only the anomalies you are responsible for.

For more settings, refer to Manage Issues.

System Notifications¶

You can view unified system notifications for abnormal statuses in the current account's workspaces in the navigation bar > System Notifications, such as: data forwarding rules, cloud account availability, alert rules, data usage limits, etc.

Click the subscription button at the top, and Guance will send related emails to your mailbox when there are new messages.

High-Performance Mode¶

Guance supports high-performance chart loading mode, which is off by default.

Example:

After enabling high-performance mode, all charts will not load dynamically but will be fully loaded upon entering the page. That is, when scrolling down to view beyond the current page, all charts will already be fully loaded and ready for immediate viewing.

Note: Enabling high-performance mode will only affect the chart-viewing scenarios for the current user.

System Theme¶

Guance supports switching theme colors.

If the system theme is set to ["Auto"], it will automatically switch theme colors based on the computer's appearance.

More Reading¶