Settlement and Billing¶

How does Guance charge?¶

Guance supports a pay-as-you-go billing model that starts for free, providing you with an out-of-the-box, fully observable cloud platform.

For more details, refer to Billing Method to see how Guance charges.

Site-related¶

How can workspaces under the domestic site use USD settlement?¶

Please contact your account manager.

How can the Free Plan under the domestic site be directly upgraded to the Commercial Plan and use USD settlement?¶

You can go to the Billing Center > Workspace Management > Bind Workspace Entry to bind and upgrade directly. After upgrading, if you need to change the currency for settlement, please contact your account manager.

How can the Commercial Plan under the domestic site switch from RMB settlement to USD settlement?¶

Please contact your account manager.

How can workspaces under Hong Kong and overseas sites use RMB settlement?¶

Please contact your account manager.

How can the Free Plan under Hong Kong and overseas sites be directly upgraded to the Commercial Plan and use RMB settlement?¶

You can go to the overseas version of the Billing Center > Workspace Management > Bind Workspace Entry to bind and upgrade directly. After upgrading, if you need to change the currency for settlement, please contact your account manager.

How can the Commercial Plan under Hong Kong and overseas sites switch from USD settlement to RMB settlement?¶

Please contact your account manager.

What is the difference between Guance Billing Center account settlement and cloud account settlement?¶

• Guance Billing Center Account Settlement: Direct recharge and settlement in the Guance Billing Center. You can recharge the Guance Billing Center account through cash, purchasing coupons, or prepaid cards;
• Cloud Account Settlement: Direct recharge and settlement via the corresponding cloud vendor account.

What is Arbitrary Account Settlement?¶

Arbitrary account settlement refers to the ability to change the settlement method in the Guance Billing Center without being restricted by the registration site, allowing you to choose any cloud account for settlement. For example, if your account is registered on the "China Region 1 (Hangzhou)" site and defaults to Alibaba Cloud Account Settlement, but if you enable arbitrary account settlement, you can choose "Amazon Web Services Account Settlement."

If you wish to activate this feature, please contact your account manager.

How to change the settlement method?¶

You can select Change Settlement Method under Workspace Management in the Guance Billing Center.

How to recharge?¶

• If you are using Guance Billing Center account settlement, you can recharge the Guance Billing Center account through cash, purchasing coupons, or prepaid cards;

• If you are using cloud account settlement, you can recharge directly within the cloud account.

For more details, refer to Account Wallet.

How to view the bill details?¶

The Guance Billing Center provides bill management, including monthly bills, consumption details, income and expenditure details, coupon details, and prepaid card details management.

For more details, refer to Bill Management.

How to assign billing and payment handling permissions only to relevant financial personnel?¶

This will be linked with Guance Workspace > Member Management.

Enter Management > Member Management > Role Management > Add Role, name this role as ["Finance"], and select the permission for [Service Charges & Billing]:

When inviting target members, select the member role assigned upon joining:

If the target member is already in the current workspace, you can directly edit their role under Management > Member Management.