Public Cloud Experience Plan¶

Difference Between Experience Plan and Commercial Plan¶

The experience versplanion and Commercial Plan provided by the public cloud all adopt the billing method of pay-per-use.

There are limitations on the amount of data that can be accessed in the Experience Plan. After upgrading to Commercial Plan, a larger amount of data can be accessed, and the data storage time can be customized more flexibly.

Instructions for Using Experience Plan

There is no charge if the Experience Plan is not upgraded. Once upgraded to the Commercial Plan, it cannot be refunded;
If the Experience Plan is upgraded to the Commercial Plan, the collected data will continue to be reported to Guance workspace, but the data collected during the Experience Plan will not be viewed;
The upgraded Commercial Plan only supports the current workspace owner to view and operate;
Timeseries and backup log statistics are full data, and other billing items are incremental data; Incremental data statistics reset the free quota at 0 o'clock every day, which is valid on the same day;
If the data quota is fully used for different billing items in the Experience Plan, the data will stop being reported and updated; Infrastructure and event data still support reporting updates, and you can still see infrastructure list data and event data.
The experience workspace does not support the use of Snapshot Sharing function because of data content security issues.

The following is the difference between the scope of services supported by Experience Plan and Commercial Plan.

Differences	Project	Experience Plan	Commercial Plan
Data	DataKit number	not limited	not limited
	Daily data reporting limit	Limited data is reported and excess data is no longer reported	not limited
	Data storage policty	7-day cycle	Customize the storage policy, please refer to Data Storage Policty
	Quantity of timeline	3000	not limited
	Number of log data	1 million Log class data range: events, security check, log (Log data without synthetic test)	not limited
	Quantity of application performance Trace	8,000 per day	not limited
	Quantity of user access PV	2,000 per day	not limited
	Number of task calls	100,000 per day	not limited
Function	infrastructure
	Log
	Backup log	/
	APM
	RUM
	CI visibility
	Security check
	Montoring
	Synthetic tests	Dial test in China (200,000 times a day)	Global dialing
	SMS alarm notification	/
	DataFlux Func
	Account permissions	Read-only, standard permissions are promoted to administrators without auditing	Read-only, standard permissions are promoted to administrators, and need to be approved by Billing Center administrators
Service	Basic service	Community, phone, Billing Center support (5 x 8 hours)	Community, phone, work order support (5 x 8 hours)
	Training services	Regular training on observability	Regular training on observability
	Expert services	/	Professional product technical expert support
	Value-added services	/	Internet professional operation and maintenance service
	Monitoring digital combat screen	/	Customizable

Open Experience Plan¶

In Guance official site, click Getting Started and fill in relevant information to become a Guance user.

Step 1: Fill in Basic Info and Company Info

Note: In Basic Setting, the choice of site instructions is important, please choose carefully.

Step 2: Click the upper right corner to switch to Open Experience Plan Workspace, enter Workspace Name, select Workspace Language and Workspace Style. Check the buttom Synchronize creation of Billing Center account and click Register to open the public cloud Experience Plan of Guance.

Quota Inquiry¶

Owners and administrators of the Guance workspace can view the daily experience quota and usage of each billing item in the Studio > Billing module.

If you need to upgrade to Commercial Plan, you can click the Upgrade button.

Upgrade to Commercial Plan¶

Upgrade Instructions

After the Experience Plan is successfully upgraded to Commercial Plan, it cannot be retreated;
The collected data will continue to be reported to the Guance workspace, but the data collected during the experience version will not be viewed.

Preconditions¶

Register Guance account and have an experience workspace;
Create the account number of Guance Billing Center synchronously, and connect with the subsequent expense settlement function.

Go to the Upgrade Page¶

Enetr Billing > Package Upgrad:

On the Package Upgrade page, click Upgrade. Guance supports to buy on demand and pay per use.

For more plans of billing logic, please refer to the doc Billing Methods.

Bind Billing Center Account¶

Enter the account registered in the Guance Billing Center for binding, and the User Name will be verified here. Please enter the user name of the account opened in the Guance Billing Center.

If the Billing Center account has not been registered, please click Register a new account. Fill in the relevant information and check the opening agreement.

Successful Upgrade¶

After agreeing to the Agreement, the workspace was successfully upgraded to the Commercial Plan.

Select Settlement Methods¶

After successfully upgrading to the Commercial Plan, the Guance Billing Center account will be used for settlement by default.

If you need to change other settlement methods, you can click the Bind Settlement Cloud Account button above. Currently, Guance supports three settlement methods.

If you have not registered a cloud account, you can select Alibaba Cloud Account or AWS Cloud Account, and select the settlement method in the pop-up dialog box.

Please refer to the specific steps for Alibaba Cloud Account Settlement, AWS Account Settlement and Huawei Cloud Account Settlement

If you choose to use the Guance account for settlement, you can directly close the Change Settlement Methods dialog box. If necessary, you can manage and change the settlement method in the Guance Billing Center > Workspace Management.

Returning to Guance Studio > Billing, you can see that the current workspace has been upgraded to Commercial Plan.

Click Billing Center in the upper right corner to automatically jump to the Guance Billing Center.