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Analysis Dashboard


In the scene > System View, you can search and clone an Incident analysis dashboard to create a new one.

The view contains the following Metrics information:

Field
Description
Total Issues Counts the number of Issues within the specified time range.
Open Issues Counts the number of Issues with the status "open" within the specified time range.
Pending Issues Counts the number of Issues with the status "pending" within the specified time range.
Resolved Issues Counts the number of Issues with the status "resolved" within the specified time range.
Average Resolution Time for Issues Calculates the average resolution time for resolved Issues within the specified time range.
Maximum Resolution Time for Issues Identifies the maximum resolution time for resolved Issues within the specified time range.
Issue Severity Distribution Lists the number of Issues within the specified time range categorized by severity levels.
Issue Source Distribution Lists the number of Issues within the specified time range categorized by sources.
Top 10 Responsible Parties by Number of Handled Issues Statistics on the number of Issues handled by each responsible party. The statistics include all statuses.
Top 10 Responsible Parties by Resolution Time Groups resolved (status: resolved) Issues by different responsible parties and calculates the resolution time for corresponding Issues, returning the top 10 results.
Unresolved Issues by Responsible Party Groups unresolved (status: open OR pending) Issues by different responsible parties and counts them.
List of Unresolved Issues Lists all unresolved (status: open OR pending) Issues within the current workspace. Fields listed: title, severity, status, responsible party.

For operations related to charts, refer to Visual Charts.

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