Customer Value¶
Compared to open-source products, using Guance can bring you the following value improvements:
Use Cases |
Self-built Open Source | Guance |
|---|---|---|
| Building a cloud-era monitoring system | A specialized technical team needs at least over 3 months of investment, and that's just the beginning | Ready-to-use in 30 minutes |
| Related cost investment | Even the hardware investment for a simple open-source monitoring product requires more than $3,000/year. If it's an observable platform for the cloud era, there’s at least a fixed annual investment of $15,000 (based on cloud hardware as an example) | Pay-as-you-go based on actual business conditions, with flexible costs. Overall expenses are more than 50% lower compared to the comprehensive investment in using open-source products. |
| System maintenance management | Requires dedicated technical engineers for long-term attention and investment. Mixing multiple open-source products increases management complexity | No need to worry about it |
| Number of probes that need to be installed on servers | Each open-source software requires one probe, consuming significant server performance | One probe runs entirely based on binaries with extremely low CPU and memory usage |
| Value brought | Depends solely on the capabilities of your company's engineers and their proficiency with open-source products | A fully data-driven platform enabling engineers to solve problems using data |
| Root cause analysis for performance and failures | Relies solely on the team's own capabilities | Rapid positioning based on data analysis |
| Security | Various mixed open-source software tests the comprehensive ability of technical engineers | Comprehensive security scans and tests. Client-side code is open-sourced to users, and the product is updated in a timely manner to ensure security |
| Scalability and services | Requires building your own SRE engineer team | Provides professional services equivalent to configuring an external SRE support team |
| Training and support | Hiring external instructors | Long-term online training and support |
As seen from the table above, the resources invested by the team to ensure system stability and reliability can be quite substantial. This includes not only software costs but also cloud services, physical servers, time costs, and repeated investments due to changes in the technical team.
Although open-source software has no direct fees, the costs of cloud services, physical servers, deploying, and maintaining the servers running open-source software, as well as maintaining and monitoring systems, cannot be overlooked. Development, testing, and operations engineers spend a great deal of time and effort on troubleshooting and handling anomalies, all of which fall under hidden costs.
The business losses caused by system failures due to the lack of effective observability are even harder to quantify. In fact, the investment costs of the team in system assurance, including server resource consumption, software deployment, monitoring, and fault handling, often account for 30% to 50% of the total cost of system construction and maintenance.
By choosing Guance, the technical team will gain a powerful observability platform that significantly reduces both explicit and implicit costs associated with system assurance, allowing the team to focus on core business development.