Customer Value¶
Guance vs. Open Source Products¶
Compared to open source products, using Guance provides the following value enhancements:
Value |
Self-Built Open Source | Guance |
|---|---|---|
| Unified Platform | Requires combining multiple tools, with inconsistent interfaces and complex operations | Provides a one-stop observability solution, integrating logs, metrics, traces, and other data, with a unified interface and simple operations, avoiding tool fragmentation issues |
| Cost Efficiency | High overall investment costs, including hardware, operations, and labor costs, requiring long-term attention and investment from specialized technical engineers, and increased management complexity with multiple open source products | Pay-as-you-go based on actual business needs, with flexible pricing, and overall costs are more than 50% lower than the comprehensive investment of using open source products |
| Integration Methods | Complex deployment, each open source software requires an agent, consuming significant server performance | Quick integration in 30 minutes, a single agent runs entirely in binary, with a minimal architecture and extremely low resource consumption, improving efficiency |
| Open Integration | Requires investing multiple personnel and time costs for customized integration development with different technology stacks | Supports 500+ technology stacks, enabling data collection with one click, while fully compatible with various open source protocols and standards such as OpenTelemetry, Zipkin, Skywalking, etc., supporting smooth data integration |
| Data Storage and Analysis | Limited storage capacity, requiring users to handle storage and queries themselves, potentially facing performance bottlenecks in large-scale monitoring scenarios | Self-developed GuanceDB 3.0 technology, fully cloud-native and running on any commercial object storage, designed specifically for handling massive data writes, with a fully read-write separated flexible architecture, fast queries, and low costs |
| Root Cause Analysis for Performance and Faults | Requires switching between multiple tools for viewing, unable to perform correlation analysis, time-consuming and labor-intensive, and unable to quickly locate issues | A comprehensive data integration platform that enables engineers to quickly identify the root cause of issues using data context, accelerating problem resolution |
| Comprehensive Application of AI Agents | Requires building AI agents independently, with fragmented data across multiple tools, unable to use AI agents for overall contextual correlation analysis | Built-in Obsy AI agent, fully applying AI intelligent analysis, AI alert convergence, AI alert analysis, etc., improving work efficiency |
| Enterprise-Grade Security | Multiple open source software coexist, testing the comprehensive capabilities of technical engineers | Strict data encryption, access control, and compliance certifications, comprehensive security scanning and testing, customer-side code open-sourced to users, and timely product iterations and updates to ensure security |
| Global Deployment | Lack of global deployment support, making it difficult to meet the needs of enterprises going global | Supports rapid deployment worldwide, with over 10+ global nodes, meeting the needs of enterprises going global and reducing the management difficulty of cross-border business |
| Professional Service Team | Requires building an SRE engineer team internally | Provides expert technical support, ensuring quick response and resolution of issues, equivalent to configuring an external SRE support team |
Value Achieved with Guance¶
As shown in the table above, the resources a team invests to ensure system stability and reliability can be enormous. This includes not only software costs but also cloud services, physical servers, time costs, and repeated investments due to changes in the technical team.
Although open source software has no direct costs, the costs of cloud services, physical servers, server costs for deploying and maintaining open source software, and the investment in maintaining and monitoring the system cannot be ignored. Development, testing, and operations engineers spend a significant amount of time and effort troubleshooting and handling anomalies, which are all part of hidden costs.
The business losses caused by system failures due to the lack of effective global monitoring are even more difficult to quantify. In fact, the investment costs of a team in system assurance, including server resource consumption, software deployment, maintenance monitoring, and fault handling, often account for 30% to 50% of the total system construction and maintenance costs.
Choosing Guance helps teams transform operational burdens into growth drivers. By reducing full-link operational costs, we enable your team to focus on creating core business value.