User Settings¶

Includes various scenario operation configurations at the individual account level.

Account Management¶

User Information¶

Go to the Account Management page at the bottom left of the console to modify the avatar, username, email, phone number, and password.

Security Settings¶

MFA Authentication¶

The system's MFA authentication adds an extra layer of security to the login process by requiring a second verification step after entering the username and password.

For more details, refer to MFA Management.

Login Session Hold Time¶

The system supports setting session hold times for workspace accounts and SSO accounts. Once set, login sessions will expire after the specified time.

• Inactive login session hold time: Range 30 ~ 10080 minutes, default is 10080 minutes;
• Maximum login session hold time: Range 1 ~ 30 days, default is 30 days.

Time Zone¶

Members can switch to the corresponding workspace time zone to view data. The system defaults to "Browser Time," which is the time detected by the local browser.

Go to the Account Management page at the bottom left of the console to modify the current time zone. You can also quickly modify it via the Time Widget.

Workspace Time Zone¶

Considering that workspace data may be reported based on one time zone while members are in different countries or regions, you can configure a unified time zone for members under Workspace Management > Space Settings > Advanced Settings > Workspace Time Zone. After configuration, when other members of the workspace select the configured Workspace Time Zone, their time zone status will change accordingly.

Account Deactivation¶

1. Go to Account Management > Deactivate Account at the bottom left of the console;

2. Choose one of the following methods for identity verification: password verification, phone verification, or email verification;

3. If the current account is the owner of the workspace, please transfer this role first;

4. If the current account is not the owner, proceed to the third step. Before confirming deactivation, note the following:

   • The account will no longer be able to log in to the workspace;

   • All associated information of the account within the workspace will be cleared and cannot be recovered;

   • Any open tickets submitted by the account will be closed within 7 working days.

5. Read and agree to the relevant agreements, then confirm deactivation.

Incident Management¶

Through this entry, the currently logged-in user can view and manage the status of all incidents in the joined workspaces.

• Filter by workspace and channel to quickly locate corresponding Issues;
• Directly search for workspace and channel names;
• At the top right of the page, you can directly select "Only My Incidents" to view all incidents you are responsible for.

For more settings, refer to Manage Issue.

System Notifications¶

After subscribing to system notifications, the system will trigger events in the following key scenarios and send notifications to the subscriber's email:

After clicking the "Subscribe" button above, the system will automatically send related notification emails to your inbox when new messages are available.

After a system notification is triggered, you can view all notification events in the notification list and manage them through the following operations:

• Filter notifications by scenario type;
• Filter based on the title or content of the notification;
• View only unread notifications;
• Mark all as read.

High-Performance Mode¶

The system supports high-performance chart loading mode, which is turned off by default.

Example:

After enabling high-performance mode, all charts are loaded without dynamic loading. When you click into a page, all charts are loaded directly, meaning that when you scroll down to view beyond the current page, the charts are already fully loaded and can be viewed immediately.

System Theme¶

Supports switching the system theme color.

If the system theme is set to "Automatic," it will automatically switch the theme color based on the computer's appearance.