Customer Value¶
Guance vs. Open Source Products¶
Compared to open source products, using Guance can bring you the following value enhancements:
Value |
Open Source Self-build | Guance |
|---|---|---|
| Unified Platform | Requires piecing together multiple tools, with inconsistent interfaces and complex operations. | Provides a one-stop observability solution, integrating logs, metrics, traces, and other data. Unified interface, simple operation, avoiding tool fragmentation. |
| Cost Efficiency | High overall investment costs, including hardware, operations, and labor costs. Requires dedicated technical engineers for long-term attention and investment. Using multiple open source products increases management complexity. | Pay-as-you-go based on actual business needs, flexible costs. Overall cost is more than 50% lower than the comprehensive investment of using open source products. |
| Access Method | Complex deployment, each open source software requires an agent, consuming significant server performance. | 30-minute quick access. A single agent runs entirely in binary, minimalist architecture, extremely low resource consumption, improving efficiency. |
| Open Integration | Requires investing multiple personnel and time costs for customized integration development across different technology stacks. | Supports 500+ technology stacks, enabling data collection with one click. Fully compatible with various open source protocols and standards, such as OpenTelemetry, Zipkin, Skywalking, etc., supporting smooth data access. |
| Data Storage and Analysis | Limited storage capacity, requiring users to handle storage and queries themselves. May face performance bottlenecks in large-scale monitoring scenarios. | Proprietary GuanceDB 3.0 technology, fully cloud-native running on any commercial object storage. Designed specifically for handling massive data writes, with a flexible architecture featuring complete read-write separation. Fast queries, low cost. |
| Root Cause Analysis for Performance and Faults | Requires switching between multiple tools, unable to perform correlation analysis. Time-consuming, labor-intensive, and unable to quickly locate issues. | A comprehensive, integrated data platform that enables engineers to quickly pinpoint the root cause of issues using data context, accelerating problem resolution. |
| Comprehensive Application of AI Agents | Requires building AI agents yourself. Data is fragmented across multiple tools, preventing holistic contextual correlation analysis using AI agents. | Built-in Obsy AI AI, comprehensively applying AI intelligent analysis, AI alert convergence, AI alert analysis, etc., to improve work efficiency. |
| Enterprise-Grade Security | Multiple open source software coexist, testing the comprehensive capabilities of technical engineers. | Strict data encryption, access control, and compliance certifications. Comprehensive security scanning and testing. Client-side code is open-sourced to users, and the product is iterated and updated promptly to ensure security. |
| Global Deployment | Lacks global deployment support, making it difficult to meet enterprise expansion needs. | Supports rapid deployment worldwide, with over 10+ global nodes. Meets enterprise expansion needs and reduces cross-border business management difficulty. |
| Professional Service Team | Requires building your own SRE engineer team. | Provides expert technical support, ensuring rapid response and resolution of issues, equivalent to configuring an external SRE support team. |
Value Achievable with Guance¶
As seen from the table above, the resources a team invests to ensure system stability and reliability can be enormous. This includes not only software costs but also cloud services, physical servers, time costs, and repeated investments due to changes in the technical team.
While open source software has no direct fees, the costs of cloud services, physical servers, server costs for deploying and maintaining open source software, and the investment in maintaining and monitoring the system cannot be ignored. Development, testing, and operations engineers spend a significant amount of time and effort troubleshooting faults and handling anomalies, which are all part of the hidden costs.
The business losses caused by system failures due to the lack of effective global monitoring are even more difficult to quantify. In fact, a team's investment costs in system assurance, including server resource consumption, software deployment, maintenance monitoring, and fault handling, often account for 30% to 50% of the total system construction and maintenance costs.
Choosing Guance helps teams transform the burden of operations into a driving force for growth. By reducing the full-stack operations costs, we allow your team to focus on creating core business value.