MOBILE¶

Guance App can help you view event data, log data, scene views, etc., from Guance on mobile devices anytime and anywhere.

Installation¶

Within the Guance workspace, you can download the app via "Integration" - "Mobile", or by scanning the code below.

Or you can also directly click the following links to download.

Existing Guance Free Plan/Commercial Plan users can log in to the Guance App by using their registered account credentials or phone verification codes, selecting the site corresponding to their account. If you do not have a Guance account yet, you can go to the Guance official website to apply immediately, and choose to register an appropriate site account.

Account Management¶

After logging into the Guance App, you can switch workspaces, enable message notifications, configure dashboard shortcuts, clear cache, view service agreements, privacy policies, as well as the current mobile version under the "My" menu. To switch accounts, you can first log out of the current user.

Switching Workspaces¶

The Guance App supports viewing all workspace data under your account. By switching workspaces, you can view logs, events, scenes & views within different workspaces.

After logging into the Guance App, you need to select a default workspace to view the corresponding data; during use, if you need to switch to another workspace, you can change the workspace via "My" - "Switch Workspace".

If you currently don't have any workspaces, you can go to the Guance web version to create a new workspace, or be invited by other space administrators to become a new member of other spaces.

Notifications¶

The Guance App provides mobile intelligent push services based on alert notifications from the Guance console, helping you quickly integrate notifications into your alert events for efficient, precise, and real-time information delivery. You can enable or disable alert notification pushes via "My" - "Message Notification Switch".

Configure Dashboard Shortcuts¶

The Guance App allows you to configure quick access to dashboards, enabling rapid viewing of key dashboard data. You can configure the dashboards you want to quickly access via "My" - "Configure Dashboard Shortcut".

Clear Cache¶

The cache files in the Guance App include some temporary files generated by the application, which may cause it to run slowly. You can clear file caches, etc., via "My" - "Clear Cache".

Common Components¶

The Guance App supports searching and filtering data. You can select different time ranges to quickly locate data and promptly discover, investigate, and resolve issues. Additionally, you can share the data you are currently viewing or use macOS's Handoff feature to synchronize data between mobile and computer ends.

The Guance App allows setting the time range for displaying scene views, logs, and event data through a time component. You can quickly select preset time ranges or customize time ranges by choosing start and end times.

The Guance App allows you to quickly search and filter related text data in scene views, logs, and event viewers. It supports keyword searches and key:value field filters. For more details on field filtering, refer to the documentation Search Description.

The Guance App provides sharing functions for event details, log details, dashboards, notes, and viewers. Clicking the "Share" button in the top right corner allows you to share links with others for viewing.

Note: Viewing shared link content requires that you also have permissions for the workspace of the shared content.

Scenario One: Share to PC

In this scenario, clicking the received share link will allow you to log in and view the corresponding data on the PC.

Scenario Two: Share to Android or iOS devices with Guance App installed

In this scenario, clicking the received share link will open the corresponding data.

Link¶

If the Guance App is installed on your iOS or Android device, then opening any web link from Guance from any location will redirect you to the corresponding page in the Guance App, including DingTalk, Lark, and email alert notifications.

Currently only supports events, scene details, and log pages.

Handoff¶

The Guance App supports synchronizing data between mobile and computer ends via Handoff, helping you quickly switch devices to handle problems when necessary.

Note: Using Handoff requires macOS on the computer end, iOS on the mobile device, Handoff enabled on each device, and login to iCloud with the same Apple ID. For more settings, refer to the documentation How to Use Handoff.

Scenario One: View Guance events on mobile, prompt synchronized viewing on the computer

In this scenario, when you view events on mobile, your computer browser will display a prompt to view the corresponding event content. See the following diagram.

Scenario Two: View Guance events on the computer, prompt synchronized viewing on mobile

In this scenario, when you view events on the computer, there will be a Guance prompt at the bottom of your mobile device. Clicking it will open the mobile app to view relevant event content. See the following diagram.

Guance supports widget functionality, allowing you to add Guance mobile widgets to your desktop and quickly view Guance related data via the desktop widget's information display function.

Note: When using widget functionality, if you are using an iOS system, you need to upgrade to iOS 14 or later.

You can add Guance widgets according to the following diagram:

Download and install Guance, and log in to the workspace you want to view.
In the widget search, input Guance to search.
Open Guance, and click "Add Widget".
After adding, you can view Guance related data information in real-time on your mobile desktop.

Scenarios¶

The scenarios module supports users in viewing all accessible dashboards, notes, and explorers within their workspace.

Dashboards¶

Dashboards, i.e., data insight scenarios, support adding various visual charts for data presentation, helping users intuitively track, analyze, and display key performance indicators, monitoring overall operational status. Switching the explorer to "Dashboard", you can view all dashboards that meet different business scenarios within the current space.

Guance supports you in quickly filtering and finding corresponding dashboards by clicking the dropdown menu to switch between "All Dashboards", "My Favorites", "Imported Projects", "My Creations", and "Frequently Browsed". Dashboards are synchronized with the web version, for more details refer to Dashboards.

Dashboard Icon Explanation

Search: Quickly search via keywords or fields
Filter: Quickly switch views through dashboard variables
Share: Share the current dashboard with others for viewing
Dropdown Switch: In the dashboard view, click the dropdown to switch and view different charts

Notes¶

Notes support inserting real-time visual charts and textual document descriptions, combining charts and documents for data analysis and summary reports, assisting in problem tracing, positioning, and resolution. Switching the explorer to "Notes", you can view all notes within the current space that you have viewing permissions for.

Guance supports you in quickly filtering and finding corresponding notes by clicking the dropdown menu to switch between "All Notes", "My Favorites", and "My Creations". Notes are synchronized with the web version, for more details refer to Notes.

Note Icon Explanation

Search: Quickly search via keywords or fields
Share: Share the current note with others for viewing

Explorer¶

Explorer is a custom log viewer that supports viewing various customized log viewing needs within the space. Switching to "Explorer", you can view all explorers within the current space that you have viewing permissions for.

Guance supports you in quickly filtering and finding corresponding explorers by clicking the dropdown menu to switch between "All Explorers", "My Favorites", "Imported Projects", "My Creations", and "Frequently Browsed". Explorers are synchronized with the web version, for more details refer to Explorers.

Explorer Icon Explanation

Search: Quickly search via keywords or fields
Filter: Quickly filter data states through the explorer
Share: Share the current explorer with others for viewing

Log Data¶

In "Logs", you can view Guance console log data in sync. By selecting different log sources, you can query and analyze log data within the workspace. The Guance mobile app defaults to showing you log data from the last 15 minutes. If you need to view more log data, you can select a time range to search and view related data. For more details, refer to Log Viewer.

Log Icon Explanation

Search: Quickly search via keywords or fields
Filter: Quickly filter log statuses
Share: Share the current log with others for viewing

Events¶

The Guance mobile app keeps you connected to the Guance console anytime and anywhere. Through "All" events, you can view, search, and filter all unrecovered events, urgent events, important events, warning event contents triggered by monitors; through "My" events, you can view events notified to you via email, DingTalk bots, WeCom bots, Webhooks, etc., and events that remain unrecovered. After receiving alerts, Guance mobile app will promptly send you notifications to ensure you can quickly respond and resolve related issues. For more details, refer to Events.

Note: The Guance mobile app provides only 1000 event data entries in "All" events/"My" events. To view more events, please visit the web version.

Event Icon Explanation

Collapse: Fold/unfold window functions of unrecovered events
All Events/Unrecovered Events: Switch between viewing all events and unrecovered events
Filter: Quickly filter event statuses
Search: Quickly search via keywords or fields
Share: Share the current event with others for viewing

MOBILE¶

Installation¶