MOBILE¶

Guance App helps you view event data, log data, scenario views, and more from Guance anytime, anywhere on your mobile device.

Installation¶

Within your Guance Workspace, you can download it via "Integration" - "MOBILE", or scan the QR code below to download.

Alternatively, you can directly click the links below to download.

Existing Guance Free Plan/Commercial Plan users can log in to the Guance App using their registered account password, mobile verification code, and by selecting the site associated with their account. If you do not yet have a Guance account, you can go to the Guance official website to Apply Now and register for a suitable site account.

Account Management¶

After logging into the Guance App, you can switch Workspaces, enable message push notifications, configure dashboard shortcuts, clear cache, view service agreements, privacy policies, and the current mobile version under the "Me" menu. If you need to switch accounts, you can log out of the current user first.

Switch Workspace¶

The Guance App supports viewing data from all Workspaces under your account. By switching Workspaces, you can view logs, events, Scenarios & Views within different Workspaces.

After logging into the Guance App, you need to select a default Workspace to view the corresponding data; during use, if you need to switch to another Workspace, you can change the Workspace via "Me" - "Switch Workspace".

If you currently do not have a Workspace, you can go to the Guance web version to Create a new Workspace, or be invited by another space's administrator to become a new member of another space.

Message Notification¶

The Guance App provides mobile intelligent push services based on Guance workspace alert notifications, helping you quickly integrate notifications into your alert events for efficient, accurate, and real-time information delivery. You can enable or disable alert notification pushes via "Me" - "Message Push Switch".

Configure Dashboard Shortcut Entry¶

The Guance App provides a shortcut entry for configuring dashboards, helping you quickly view key dashboard data. You can configure the dashboards you need to view quickly via "Me" - "Configure Dashboard Shortcut Entry".

Clear Cache¶

The cache files of the Guance App include some temporary files generated by the application, which may cause the app to run slowly. You can clear file caches, etc., via "Me" - "Clear Cache".

Common Components¶

The Guance App supports searching and filtering data. You can select different time ranges to quickly locate data, and promptly discover, investigate, and resolve issues. You can also share the data you are currently viewing, or use macOS's Handoff feature to synchronize data viewing between mobile and computer.

The Guance App supports setting the time range for displaying scenario views, logs, and event data through the time component. You can quickly select a preset time range or customize the time range by selecting start and end times.

The Guance App allows you to quickly locate and query related text data in Scenario Views, Logs, and Event Explorers through search and filtering. It supports search methods such as keywords, key:value field filtering, etc. For more details on field filtering, please refer to the documentation Search Instructions.

The Guance App provides shareable viewing functionality for event details, log details, dashboards, notes, and Explorers. Click the "Share" button in the upper right corner to share the link with others for viewing.

Note: Viewing the shared link content requires you to also have permissions for the Workspace of the shared content.

Scenario 1: Share to PC

In this scenario, you can click the received share link to log in and view the corresponding data on the PC.

Scenario 2: Share to a mobile device (Android or iOS) with the Guance App installed

In this scenario, you can click the received share link to open the corresponding data.

Link¶

If you have the Guance App installed on your iOS or Android device, then you can open any web link from Guance anywhere and jump to the corresponding content page in the Guance App, including alert notifications from DingTalk, Lark, or emails.

Currently only supports Events, Scenario details, and Log pages.

Handoff¶

The Guance App supports synchronizing data viewing between mobile and computer via Handoff, helping you quickly switch devices to handle issues when necessary.

Note: To use Handoff, the computer must be running macOS, the mobile device must be running iOS, Handoff must be enabled on each device, and you must be logged into iCloud with the same Apple ID. For more settings, please refer to the documentation How to use Handoff.

Scenario 1: Viewing Guance Events on mobile, computer prompts for synchronized viewing

In this scenario, when you view an event on mobile, your computer browser will have a viewing prompt. Click the browser to open the corresponding event content. See the schematic diagram below.

Scenario 2: Viewing Guance Events on computer, mobile prompts for synchronized viewing

In this scenario, when you view an event on the computer, there will be a Guance viewing prompt at the bottom of your mobile screen. Click to open the mobile app and view the related event content. See the schematic diagram below.

Guance supports the Widget function. You can custom add the Guance mobile app to your desktop widgets and quickly view relevant Guance data through the information display functionality of desktop widgets.

Note: To use the Widget function, if you are using iOS, you need to upgrade to iOS 14 or above.

You can add the Guance widget according to the following schematic diagram:

Download and install Guance, and log in to the Workspace you want to view.
In the widget search, enter Guance to search.
Open Guance, click "Add Widget".
After adding, you can view relevant Guance data information in real-time on your mobile desktop.

Scene¶

The Scene module allows users to view all accessible dashboards, notes, and Explorers within their Workspace.

Board¶

Dashboards, i.e., data insight scenarios, support adding various visual charts for data display, helping users intuitively track, analyze, and display key performance indicators, and monitor overall health. Switch the Explorer to "Dashboards" to view all dashboards in the current space that meet different business scenarios.

Guance allows you to quickly filter and find corresponding dashboards by clicking the dropdown menu to switch between "All Dashboards", "My Favorites", "Imported Items", "My Creations", and "Frequently Viewed". Dashboards are synchronized with the web version content. For details, please refer to Dashboards.

Dashboard Icon Descriptions

Search: Quick search by keyword or field.
Filter: Quickly switch views using the scenario dashboard's view variables.
Share: Share the current dashboard with others for viewing.
Dropdown Switch: In the dashboard view, click the dropdown to switch between different charts.

Note¶

Notes support inserting real-time visual charts and text documents to combine charts and documents for data analysis and summary reports, assisting in problem backtracking, localization, and resolution. Switch the Explorer to "Notes" to view all notes within the current space that you have permission to view.

Guance allows you to quickly filter and find corresponding notes by clicking the dropdown menu to switch between "All Notes", "My Favorites", and "My Creations". Notes are synchronized with the web version content. For details, please refer to Notes.

Note Icon Descriptions

Search: Quick search by keyword or field.
Share: Share the current note with others for viewing.

Explorer¶

Explorers are custom log explorers that support viewing various customized log viewing requirements within the space. Switch to "Explorers" to view all Explorers within the current space that you have permission to view.

Guance allows you to quickly filter and find corresponding Explorers by clicking the dropdown menu to switch between "All Explorers", "My Favorites", "Imported Items", "My Creations", and "Frequently Viewed". Explorers are synchronized with the web version content. For details, please refer to Explorers.

Explorer Icon Descriptions

Search: Quick search by keyword or field.
Filter: Quickly filter view based on the Explorer's data status.
Share: Share the current Explorer with others for viewing.

Log Data¶

In "Logs", you can synchronously view the log data from the Guance console. By selecting different log sources, you can query and analyze different log data within the Workspace. The Guance mobile app defaults to showing log data from the last 15 minutes. If you need to view more log data, you can search and view related data by selecting a time range. For more details, please refer to Log Explorer.

Log Icon Descriptions

Search: Quick search by keyword or field.
Filter: Quickly filter view based on log status.
Share: Share the current log with others for viewing.

Event¶

The Guance mobile app allows you to stay connected with the Guance console anytime, anywhere. You can view, search, and filter all unrecovered events, critical events, important events, warning event content, etc., triggered by Monitors through the "All" events; through "My" events, you can view events that have been notified to you via email, DingTalk bot, WeCom bot, Webhook, etc., and are currently still unrecovered. After an alert event notified to you occurs, the Guance mobile app will promptly send you a notification to ensure you can react and resolve related issues quickly. For more details, please refer to Events.

Note: The Guance mobile app only provides you with 1000 pieces of event data in "All" events / "My" events. If you need to view more, please go to the web version to see more.

Event Icon Descriptions

Collapse: Collapse/expand the window function for unrecovered events.
All Events/Unrecovered Events: Switch between viewing all events and unrecovered events.
Filter: Quickly filter view based on event status.
Search: Quick search by keyword or field.
Share: Share the current event with others for viewing.

MOBILE¶

Installation¶