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Plans & Billing

In Console > Plans & Billing, you can view your billing account balance and usage statistics for billing items, and analyze costs from four dimensions: billing details, monthly bills, usage, and data forwarding usage.

Billing Account Summary

You can view the billing account name, cash account balance, voucher balance, and prepaid card balance, configure high consumption alerts for the account, or go directly to the Billing Center.

Set High Consumption Alerts

  • Total threshold alert: Set an overall consumption threshold for the workspace. When the threshold is exceeded, an email alert is sent to members;

  • Single billing item alert: Set an alert for an individual billing item. When the daily bill amount exceeds the threshold, an email alert is sent.

  1. Enter the total alert threshold;

  2. Select a billing item and enter the alert threshold;

  3. Select notification members. When the actual bill amount of the total threshold or any single billing item exceeds the configured alert threshold, an alert email is sent to the members;

  4. Confirm.

Note

  • Only Owner and Administrator can set high consumption alerts;

  • The Owner role is not subject to notification target selection restrictions and will receive email notifications when alerts are triggered.

Usage Statistics

View statistics of each billing item up to the current time and up to yesterday.

For billing items and pricing models, see Billing Plans.

Billing Item
Unit
Description
DataKit Quantity instances / day
Data Points per 10 million / day The total number of data points actually reported by all metric data within the storage period, counted in full
Time Series per 1,000 / day Counts the number of tag combinations corresponding to all metrics in the metric data reported by users through DataKit on the current day
Log Data Entries per 1 million / day Data generated by features such as logs and events
Log Raw Ingest Traffic per GB / day The size of raw log ingest traffic reported by users
Data Forwarded to Default Storage per GB / day Summarizes the forwarded traffic size based on data forwarding from the current workspace to Guance internal storage types. All data is counted and billed according to the corresponding data
Data Forwarded to OSS/S3/OBS/Kafka per GB / day Summarizes the forwarded traffic size based on the different external archiving types for data forwarding from the current workspace. Daily incremental data is counted and billed according to the corresponding data
Trace Count per 1 million Traces / day Counts the number of Traces in the reported Application Performance Monitoring (APM) and Agent monitoring data. Generally, if Span data shares the same trace_id, these Spans are grouped into one Trace
Profile Count per 10,000 Profiles / day Counts the number of APM Profile data reported
Tracing Raw Ingest Traffic
RUM PV Count per 10,000 PV / day Counts page views of reported user visits, generally derived from the number of Resource, Long Task, Error, and Action data generated daily
RUM Raw Ingest Traffic
Session Replay Count per 1,000 Sessions / day Counts the number of Sessions that actually generated Session Replay data, generally derived from the count of session_id values with has_replay: true in Session data
Synthetic Test Runs per 10,000 API tests / day Costs incurred by using the Synthetic Monitoring feature
Synthetic Test Data Entries per 1 million / day Counts the number of new synthetic test data entries each day
Pipeline Data Processing Traffic per GB / day Counts the data size of all raw logs processed by central pipelines
Sensitive Data Scanning Traffic per GB / day The raw traffic size of sensitive data scanned based on scanning rules
SIEM Scanning Traffic per GB / day The actual amount of data scanned after compression in the workspace
Triggers per 10,000 / day Costs incurred by features such as anomaly detection and Generate Metrics
Report Sending Count per send / day The number of daily sends of scheduled reports in the workspace
Network Host Count per reporting network data host / day Counts the number of host values in network data reported by eBPF in the workspace
SMS Sending Count per 10 messages / day Counts the number of SMS messages sent on the current day
Phone Notification Count per call / day Counts the number of phone calls made on the current day
Error Count per 1,000 / day Counts the number of associated error data entries added each day, including error data reported to Error Tracking
Metric Billing Method
  • Metrics are billed by data points by default;
  • A given workspace uses only one of the data point or time series billing methods, with no duplicate billing;
  • To use time-series-based billing, contact your Account Manager to request the switch.

Billing Details

Displays consumption data for each product by dimensions such as billing mode, usage, amount payable, and arrears, with support for viewing cost statistics by month.

Provides a one-click "Hide zero-amount bills" feature, and supports exporting billing details for a selected month or the past 12 months as a CSV file.

Monthly Bill

Displays monthly bill totals, covering dimensions such as monthly consumption total, cash consumption, cloud account consumption, voucher consumption, prepaid card consumption, and total arrears.

Supports one-click "Hide zero-amount bills" and supports exporting billing details for a selected month or the past 12 months as a CSV file.

Usage Analysis

Usage Analysis supports showing the usage trends of each billing item as line charts or stacked charts, helping you track data ingestion and identify cost drivers.

The page offers two display modes: Categorized View and Summary View. The Categorized View is the default, and the system automatically remembers the mode you last stayed in:

  • Categorized View: Each billing item is displayed as an independent mini chart with its own Y-axis range, making it easy to compare trends of individual items;

  • Summary View: Aggregates all metrics into a single chart for viewing overall trends. In this mode, the chart controls provide two levels of switching:

    • Metric Unit: You can select Byte (traffic) or Number (count) to display byte-type metrics and count-type metrics respectively; the metric sets of the two do not overlap;
    • Chart Type: You can select "Line Chart" or "Stacked Chart". Line charts use a logarithmic scale and are suitable for observing fluctuations of individual items; stacked charts use a linear scale and are suitable for viewing the proportional composition of each data type.

In the upper-right corner of the page, you can select "Switch to billing timezone" to view data in the billing timezone (UTC+8).

Enterprise Log Storage Details

Enterprise Plan workspaces support viewing standard storage and long-term storage details by log index.

In the Categorized View, the following charts are added:

  • Log Standard Storage Details: Displays the standard storage capacity used by each log index;
  • Log Long-Term Storage Details: Displays the long-term storage capacity used by each log index.

With index details, you can identify log indexes with high storage usage and optimize storage costs based on the data retention policies of the log indexes.

Note
  • This capability is only available for Enterprise Plan workspaces;
  • The charts only show the storage volume corresponding to log indexes and do not include other data types such as Trace, RUM, or events;
  • Standard storage and long-term storage are counted separately and should not be directly merged into a single metric.

Data Forwarding Usage Analysis

Displays the forwarding volume of all data forwarding rules in the workspace, with support for viewing statistics by time dimensions such as today, yesterday, this week, last week, this month, last month, and this year.

Note

  • If a forwarding rule saves to the backup logs of Guance, the corresponding data retention policy is displayed; otherwise, - is shown.

  • Only rules that exist and have a forwarding volume > 0 are listed.

Billing Center

Workspace Role Differences

  • Owner: Has the Billing Center button;

  • Administrator: Does not have the button above;

  • Other members: No view permission for the Plans & Billing module.

Guance uses two account systems under the Commercial Plan that run independently but have interconnected usage statistics, enabling usage-based billing and cost settlement:

  • Console account: Tracks workspace data ingestion scale, billing details, etc., and synchronizes them to the designated Billing Center account;

  • Billing Center account: Bound via the Workspace ID, providing unified cost management at the workspace level and supporting multiple payment methods.

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