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Plans & Billing

In Console > Plans & Billing, you can view the settlement account balance and usage statistics for each Billing Item, and analyze costs from four perspectives: Billing Details, Monthly Bill, Usage, and Data Forwarding Usage.

Settlement Account Overview

View the settlement account name, cash account balance, Voucher balance, and Prepaid Card balance. You can also set high spend alerts for the account or go directly to the Billing Center.

Set High Spend Alerts

  • Total threshold alert: Set an overall consumption threshold for the workspace. When the threshold is exceeded, an email alert is sent to members;

  • Single Billing Item alert: Set an alert for an individual Billing Item. When the daily bill amount exceeds the threshold, an email alert is sent.

  1. Enter the total alert threshold;

  2. Select a Billing Item and enter the alert threshold;

  3. Select members to notify. When the actual bill amount exceeds the configured alert threshold for either the total threshold or a single Billing Item, an alert email is sent to the selected members;

  4. Confirm.

Note

  • Only Owner and Administrator can set high spend alerts;

  • The Owner role is not restricted by the notification target selection and will receive email notifications when an alert is triggered.

Usage Statistics

View statistics for each Billing Item up to now and up to yesterday.

For information about Billing Items and the pricing model, see Billing Plans.

Billing Item
Unit
Description
DataKit instances Count / day
Time Series per 1,000 / day Counts the number of tag combinations across all metrics reported by DataKit on the current day
Log data entries per million / day Data generated by features such as logs and events
Log raw write traffic per GB / day Volume of raw log write traffic uploaded by users
Data forwarded to default storage per GB / day Counts and summarizes the traffic forwarded to Guance internal storage types based on data forwarding in the current workspace; all data is counted and billed according to the corresponding data
Data forwarded to OSS/S3/OBS/Kafka per GB / day Counts and summarizes forwarded traffic by different external archiving types of data forwarding in the current workspace; daily incremental data is counted and billed according to the corresponding data
Number of Traces per million Traces / day Counts the number of Traces reported in Application Performance Monitoring (APM) and Agent monitoring data. In general, if Span data shares the same trace_id, those Spans are grouped under one Trace
Number of Profiles per 10,000 Profiles / day Counts the number of APM Profile data records reported
Tracing raw write traffic
RUM PV Count per 10,000 PV / day Counts the number of page views reported by Real User Monitoring (RUM), generally derived by counting the daily volume of Resource, Long Task, Error, and Action data
RUM raw write traffic
Session Replay Count per 1,000 Sessions / day Counts the number of Sessions that actually generated Session Replay data, generally derived by counting the session_id values with has_replay: true in Session data
Number of Synthetic Tests per 10,000 API tests / day Charges incurred by using Synthetic Monitoring
Number of Synthetic Test Data Entries per million / day Counts the number of new synthetic test data entries per day
Pipeline data processing traffic per GB / day Counts the data size of all raw logs processed by central Pipeline
Sensitive Data Scanning traffic per GB / day Counts the raw traffic size of sensitive data scanned based on scanning rules
SIEM scanning traffic per GB / day Counts the actual data volume scanned after compression in the workspace
Number of Triggers per 10,000 / day Charges incurred by using features such as anomaly detection and Generate Metrics
Number of Reports Sent per send / day Number of scheduled report sends per day in the workspace
Number of Network Hosts per host reporting network data / day Counts the number of host values reported in network data via eBPF in the workspace
Number of SMS Messages Sent per 10 messages / day Counts the number of SMS messages sent on the current day
Number of Phone Notifications per call / day Counts the number of phone calls made on the current day
Number of Errors per 1,000 / day Counts the number of new correlated error data entries per day, including error data reported to Error Tracking
Number of Data Points per 10 million / day Counts the total number of data points actually reported for all metric data within the storage period

Billing Details

Displays consumption data for each product across dimensions such as billing mode, usage, amount payable, and arrears. Supports viewing monthly cost statistics.

Provides a one-click "Hide Zero-Amount Bills" feature, and allows exporting Billing Details for a selected month or the last 12 months as a CSV file.

Monthly Bill

Displays monthly billing totals, covering dimensions such as total monthly consumption, cash consumption, cloud account consumption, Voucher consumption, Prepaid Card consumption, and total arrears.

Supports one-click "Hide Zero-Amount Bills" and allows exporting Billing Details for a selected month or the last 12 months as a CSV file.

Usage Analysis

Usage Analysis supports displaying usage trends for each Billing Item as line charts or stacked charts, helping you track data ingestion and identify cost drivers.

The page provides two display modes: Category View and Summary View. It defaults to Category View, and the system automatically remembers the mode you last used:

  • Category View: Each Billing Item is displayed in its own chart with an independent Y-axis range, making it easy to compare individual trends;

  • Summary View: Aggregates all metrics into a single chart to show the overall trend. In this mode, the chart controls provide two levels of switching:

    • Metric unit: Select Byte (traffic) or Number (count) to display byte-type metrics and count-type metrics respectively; the two metric sets do not overlap;
    • Chart type: Select "Line Chart" or "Stacked Chart". Line charts use a logarithmic scale and are suitable for observing fluctuations in individual items; stacked charts use a linear scale and are suitable for viewing the proportional composition of each data type.

You can check "Switch to Billing Time Zone" in the upper right of the page to view data in the billing time zone (UTC+8).

Enterprise Plan Log Storage Details

Enterprise Plan workspaces support viewing standard storage and long-term storage details by Log Index.

In Category View, the following charts are added:

  • Log Standard Storage Details: Displays the standard storage capacity used by each index, grouped by Log Index;
  • Log Long-Term Storage Details: Displays the long-term storage capacity used by each index, grouped by Log Index.

Using the index details, you can identify Log Indexes with high storage usage and optimize storage costs in combination with the Log Index data retention policy.

Note
  • This capability is only available to Enterprise Plan workspaces;
  • The charts only show storage associated with Log Indexes and do not include other data types such as Trace, RUM, and Events;
  • Standard storage and long-term storage are counted separately and should not be merged directly into the same metric.

Data Forwarding Usage Analysis

Displays the forwarded volume of all data forwarding rules in the workspace. Supports viewing statistics by time dimensions such as Today, Yesterday, This Week, Last Week, This Month, Last Month, and This Year.

Note

  • If a forwarding rule saves data to Guance backup logs, the corresponding data retention policy is displayed; otherwise, it is shown as -.

  • Only rules that exist and have a forwarded volume > 0 are listed.

Billing Center

Workspace Role Differences

  • Owner: Has the Billing Center button;

  • Administrator: Does not have the above button;

  • Other members: No permission to view the Plans & Billing module.

Guance uses two independent account systems under the Commercial Plan that operate separately but are interconnected in statistical data, enabling usage-based billing and cost settlement:

  • Console account: Tracks workspace data ingestion scale, Billing Details, and more, and syncs them to the designated Billing Center account;

  • Billing Center account: Bound via Workspace ID to enable unified cost management at the workspace level, with support for multiple Payment Methods.

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