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Billing


In Console > Billing, you can view your settlement account balance and usage statistics for billing items, and analyze costs from four aspects: bill details, monthly bills, usage, and data transmission usage.

Settlement Account Overview

You can view the settlement account name, cash account balance, voucher balance, prepaid card balance, set up high-consumption alerts for the account, or directly go to the Billing Center.

Set High-Consumption Alert

  • Overall Threshold Alert: Set an overall consumption threshold for the workspace. When exceeded, email alerts are sent to members.

  • Single Billing Item Alert: Set alerts for individual billing items. Email alerts are sent when the daily bill amount exceeds the threshold.

  1. Fill in the overall alert threshold.

  2. Select a billing item and enter the Alert Threshold.

  3. Select members to notify. When the actual bill amount exceeds the set alert threshold, whether for the overall threshold or a single billing item, alert emails will be sent to the members.

  4. Confirm.

Note
  • Only Owners and Administrators can set high-consumption alerts.

  • The Owner role is not restricted by the notification target selection and will receive email notifications when alerts are triggered.

Usage Statistics

View statistics for each billing item up to the current moment and up to yesterday.

For billing items and pricing models, refer to Billing Plans.

Billing Item
Unit
Description
DataKit Count units / day
Time Series per thousand / day Counts the number of unique tag combinations for all metrics reported via DataKit by the user on the current day.
Log Data Count per million / day Data generated by the use of Logs, Events, and other features.
Log Raw Write Traffic per GB /day The size of the raw log write traffic reported by the user.
Data Transmission to Default Storage Capacity per GB / day Based on the current workspace's data transmission to the Guance internal storage type, aggregates the transmitted traffic size, counts full data, and bills according to the corresponding data.
Data Transmission to OSS/S3/OBS/Kafka per GB / day Based on the current workspace's different data transmission external archive types, aggregates the transmitted traffic size, counts daily incremental data, and bills according to the corresponding data.
Trace Count per million Traces / day Counts the number of Traces in the reported trace data. Generally, if Spans share the same trace_id, they are grouped under one Trace.
Profile Count per ten thousand Profiles / day Counts the number of reported APM Profile data.
Tracing Raw Write Traffic
RUM PV Count per ten thousand PVs / day Counts the number of page views from reported user access. Typically calculated by counting the daily generated Resource, Long Task, Error, and Action data counts.
RUM Raw Write Traffic
Session Replay Count per thousand Sessions / day Counts the number of Sessions that actually generated session replay data. Generally calculated by counting the number of session_id in Session data where has_replay: true exists.
Testing Count per ten thousand API Tests / day Costs incurred from using the Synthetic Tests feature.
Testing Data Count per million / day Counts the daily newly added testing data entries.
Pipeline Data Processing Traffic per GB / day Counts the size of all raw log data processed by the central pipeline that was matched.
Sensitive Data Scanning Traffic per GB / day Based on scanning rules, counts the size of the raw traffic of scanned sensitive data.
SIEM Scanning Traffic per GB / day Counts the actual scanned data volume after compression in the workspace.
Trigger Count per ten thousand / day Costs incurred from using anomaly detection, metric generation, and other features.
Report Send Count per time / day The number of times scheduled reports are sent daily within the workspace.
Network Host Count per host reporting network data / day The count of host statistics from eBPF-reported network data within the workspace.
SMS Send Count per 10 messages / day Counts the number of SMS messages sent on the current day.
Phone Notification Count per time / day Counts the number of phone calls made on the current day.
Error Count per thousand / day Counts the daily newly added associated error data entries, including error data reported to the Error Center.
Data Point Count per ten million / day Fully counts the total number of actual data points reported for all metric data within the storage period.

Bill Details

Displays consumption data for each product from dimensions such as billing mode, usage, payable amount, and arrears amount. Supports viewing cost statistics by month.

Provides a one-click "Hide $0 Bills" function and allows exporting bill details for the selected month or the last 12 months as a CSV file.

Monthly Bill

Displays total bill statistics on a monthly basis, covering dimensions such as total monthly consumption, cash consumption, cloud account consumption, voucher consumption, prepaid card consumption, and total arrears.

Supports a one-click "Hide $0 Bills" function and allows exporting bill details for the selected month or the last 12 months as a CSV file.

Usage Analysis

Usage Analysis supports displaying usage trends for each billing item using line charts or stacked charts, helping you track data ingestion and identify cost drivers.

The page provides two display modes: Category View and Summary View. By default, you enter the Category View, and the system automatically remembers the mode you last stayed in:

  • Category View: Each billing item is displayed in an independent small chart with its own Y-axis range, facilitating comparison of individual trends.
  • Summary View: Aggregates all metrics for display on a single chart to view overall trends. In this mode, the chart controls offer two-level switching:

    • Metric Unit: You can choose Byte (for traffic) or Number (for counts), displaying byte-based metrics and count-based metrics respectively. The two metric sets do not overlap.
    • Chart Type: You can choose "Line Chart" or "Stacked Chart". Line charts use a logarithmic scale, suitable for observing fluctuations in individual items. Stacked charts use a linear scale, suitable for viewing the proportional composition of each data type.

The top right corner of the page supports checking "Switch to Billing Time Zone" to view data in the billing time zone (UTC+8).

Data Transmission Usage Analysis

Displays the transmission count for all data transmission rules in the workspace. Supports viewing statistics by time dimensions such as today, yesterday, this week, last week, this month, last month, this year, etc.

Note
  • If a transmission rule is saved to Guance's backup logs, the corresponding data retention policy is displayed; otherwise, it shows as -.

  • Only lists rules that exist and have a transmission count > 0.

Billing Center

Workspace Role Differences
  • Owner: Has the Billing Center button.

  • Administrator: Does not have the above button.

  • Other Members: Do not have permission to view the Billing module.

Guance adopts a Commercial Plan with two independently operated but statistically linked account systems to achieve usage billing and cost settlement:

  • Console Account: Tracks the data ingestion scale, bill details, etc., of the workspace and synchronizes them to the designated Billing Center account.

  • Billing Center Account: Bound via Workspace ID, enabling unified cost management at the workspace level and supporting multiple payment settlement methods.

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