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Plans & Billing

On the Console > Plans & Billing page, you can view the settlement account balance and usage statistics for billing items, and analyze costs from four perspectives: Billing Details, Monthly Bill, Usage, and Data Forwarding Usage.

Settlement Account Summary

You can view the settlement account name, cash account balance, Voucher balance, and Prepaid Card balance, configure high-consumption alerts for the account, or go directly to the Billing Center.

Configure High-Consumption Alerts

  • Total threshold alert: Sets an overall consumption threshold for the workspace. An email alert is sent to members when the threshold is exceeded;

  • Single billing item alert: Sets an alert for an individual billing item. An email alert is sent when the daily bill amount exceeds the threshold.

  1. Enter the total alert threshold;

  2. Select a billing item and enter the alert threshold;

  3. Select the members to notify. When the actual bill amount exceeds the configured alert threshold—whether for the total or for a single billing item—an alert email is sent to the members;

  4. Confirm.

Note

  • Only Owner and Administrator can configure high-consumption alerts;

  • The Owner role is not restricted by the notification target selection and will receive an email notification when an alert is triggered.

Usage Statistics

View the usage statistics for each billing item as of now and as of yesterday.

For billing items and the pricing model, see Billing Plans.

Billing Item
Unit
Description
DataKit Count per unit / day
Data Points per 10 million / day Total number of data points actually reported by all metric data over the full retention period
Time Series per 1,000 / day Counts the number of tag combinations corresponding to all metrics in the metric data reported via DataKit on the current day
Log Data Entries per 1 million / day Data generated by features such as logs and events
Log Raw Write Traffic per GB / day Size of raw log write traffic reported by users
Data Forwarding to Default Storage Capacity per GB / day Based on data forwarded from the current workspace to Guance internal storage types, summarizes the forwarded traffic size. All data is counted and billed according to the corresponding billing rules
Data Forwarding to OSS/S3/OBS/Kafka per GB / day Based on the different external archiving types for data forwarding in the current workspace, summarizes the forwarded traffic size. Daily incremental data is counted and billed according to the corresponding billing rules
Trace Count per 1 million Traces / day Counts the number of traces in the reported Application Performance Monitoring (APM) and Agent monitoring data. Generally, when span data has the same trace_id, these spans are grouped into one trace
Profile Count per 10,000 Profiles / day Counts the amount of application performance Profile data reported
Tracing Raw Write Traffic
RUM PV Count per 10,000 PV / day Counts the number of page views reported by Real User Monitoring (RUM), generally derived by counting the Resource, Long Task, Error, and Action data generated each day
RUM Raw Write Traffic
Session Replay Count per 1,000 Sessions / day Counts the number of sessions that actually generated session replay data, generally derived by counting the number of session_id values with has_replay: true in session data
Test Runs per 10,000 API Tests / day Charges incurred from using the Synthetic Monitoring feature
Test Data Entries per 1 million / day Counts the number of test data entries newly added each day
Pipeline Data Processing Traffic per GB / day Counts the data size of all raw logs processed by the central pipeline
Sensitive Data Scanning Traffic per GB / day Based on scanning rules, counts the raw traffic size of sensitive data scanned
SIEM Scan Traffic per GB / day Counts the actual data volume scanned after compression in the workspace
Triggers per 10,000 / day Charges incurred from using features such as anomaly detection and Generate Metrics
Report Send Count per send / day Counts the number of times scheduled reports are sent per day in the workspace
Network Host Count per host reporting network data / day Number of host values counted in network data reported by eBPF within the workspace
SMS Send Count per 10 / day Counts the number of SMS messages sent on the current day
Phone Notification Count per call / day Counts the metered number of phone notifications on the current day. Each phone call may be metered multiple times; the actual billed usage is subject to the bill
Error Count per 1,000 / day Counts the number of associated error data entries newly added each day, including error data reported to the Error Center
Data Observability Runs per 1,000 / day Counts the number of valid job runs newly added each day, with each run counted only once. The Commercial Plan is billed based on this usage
Data Observability Write Traffic per GB / day Counts the compressed write data size newly added each day, which is included in the write traffic charges of the Enterprise Plan
Metric Billing Methods
  • Metrics are billed by Data Points by default;
  • A workspace uses only one of the two methods—Data Points or Time Series—and is never double-billed;
  • If you need time-series billing, contact your Account Manager to request the switch.

Billing Details

Displays consumption data for each product from dimensions such as billing mode, usage, amount payable, and overdue amount, and supports viewing cost statistics by month.

Provides a one-click "Hide ¥0 Bills" feature and allows you to export the billing details of the selected month or the last 12 months as a CSV file.

Monthly Bill

Displays total bill statistics on a monthly basis, covering dimensions such as monthly consumption total, cash consumption, cloud account consumption, Voucher consumption, Prepaid Card consumption, and total overdue amount.

Supports one-click "Hide ¥0 Bills" and allows you to export the billing details of the selected month or the last 12 months as a CSV file.

Usage Analysis

When investigating usage growth, first review the trends and composition in the corresponding category, and then identify the source of growth through the source, metering sub-item, or index details.

  1. Go to Console > Plans & Billing > Usage Analysis.
  2. Select the time range for investigation. When checking bills, select Switch to Billing Timezone to read data by the date boundaries of UTC+8; when deselected, the currently configured timezone is used.
  3. Use Quick Locate to select a category or chart and view the usage to investigate.
Question to Investigate Where to Look
Where does the growth in write, processing, or forwarding volume come from? Traffic: First compare the trends of each item, then review the corresponding source or metering sub-item.
Which data type or log index takes up more storage? Storage: Review the capacity trend; Enterprise Plan workspaces can further view storage composition, categories, and log index details.
Which business object has growing usage? Count: Select the chart for the corresponding object and compare trends over the same time range.
Which AI service consumes more? Credits: Compare the consumption trends and composition of each service.

The charts actually displayed depend on the workspace version, site, and available features.

Data Observability usage is displayed by plan: the Commercial Plan shows Run count, and the Enterprise Plan shows write traffic; Data Observability storage usage in the Enterprise Plan is included in the unified data storage statistics. For specific billing methods, see Commercial Plan Billing Logic and Enterprise Plan Billing.

Based on your investigation purpose, select a chart type in the upper-right corner of the chart:

  • Bar charts, line charts: Suitable for comparing usage across time periods or viewing the trend of a single item.
  • Stacked bar charts, stacked area charts: Suitable for multiple additive usage items, allowing you to view the total and the composition of each item; you can switch to line charts to compare the trends of individual items.

Click a legend name to focus on a single item, and click the same name again to restore all items, making it easier to identify the source of fluctuations.

Reading Statistical Results

When comparing data, first align the time range, statistical granularity, and timezone, and then use the Statistics Description next to the chart title to confirm the statistics object and how values are calculated.

In charts with additive totals, focusing the legend changes the total and proportions. For example, if three items have usage of 60, 30, and 10 in the same period, when all items are displayed, the total of the items shown in the chart is 100 and the first item accounts for 60%. After focusing on the first item, the total is 60 and its proportion is 100%. When all items are restored, if the metered value of the second item is missing, it is displayed as — and the total of the remaining two items is 70. When comparing proportions before and after, use the same set of displayed items and confirm that the metered values are complete.

In the Enterprise Plan, write volume and storage can be used to investigate newly added data and retained capacity respectively. For example, if the engine capacity at two points in time is 80 GB and 100 GB, the net storage increase is 20 GB; the write volume during the period is investigated separately through the Write Traffic Composition chart.

Enterprise Plan Log Storage Details

Enterprise Plan workspaces support viewing standard storage and long-term storage details by log index.

In the Storage category, view the following charts:

  • Log Standard Storage Details: Displays the standard storage capacity used by each log index;
  • Log Long-term Storage Details: Displays the long-term storage capacity used by each log index.

With the index details, you can identify log indexes with high storage usage and optimize storage costs in combination with the data retention policies of the log indexes.

Note
  • This capability is only available for Enterprise Plan workspaces;
  • The charts only display the storage corresponding to log indexes and do not include other data types such as Trace, RUM, and events;
  • Index details are used to identify the source of storage usage; overall capacity is verified through the storage composition of the same period. Standard storage and long-term storage are verified separately.

Data Forwarding Usage Analysis

Displays the forwarding volume of all data forwarding rules in the workspace, supporting statistics by time dimensions such as today, yesterday, this week, last week, this month, last month, and this year.

Note

  • If a forwarding rule saves data to the Guance backup log, the corresponding data retention policy is displayed; otherwise, it is shown as -.

  • Only rules that exist and have a forwarding volume > 0 are listed.

Billing Center

Workspace Role Differences

  • Owner: Has the Billing Center button;

  • Administrator: Does not have the above button;

  • Other members: Do not have permission to view the Plans & Billing module.

Under the Commercial Plan, Guance uses two account systems that operate independently but are interconnected at the statistical data level, to implement usage billing and cost settlement:

  • Console account: Tracks the data volume access scale, billing details, and other information of workspaces, and synchronizes them to the designated Billing Center account;

  • Billing Center account: Bound via the Workspace ID, it provides unified cost management at the workspace level and supports multiple Payment Methods.

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