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Plans & Billing


In the Console > Plans & Billing page, you can view the settlement account balance and billing item usage statistics, and analyze costs from four aspects: billing details, monthly bills, usage, and data forwarding usage.

Settlement Account Overview

View the settlement account name, cash account balance, voucher balance, prepaid card balance, set high-consumption alerts, or directly go to the Billing Center.

Set High-Consumption Alerts

  • Total threshold alert: Set an overall consumption threshold for the workspace. When the threshold is exceeded, an email alert is sent to members.
  • Single billing item alert: Set alerts for individual billing items. When the daily bill amount exceeds the threshold, an email alert is sent.

  1. Enter the total alert threshold.
  2. Select a billing item and enter the Alert Threshold.
  3. Select notification members. When either the total threshold or a single billing item's actual bill amount exceeds the set alert threshold, alert emails will be sent to the selected members.
  4. Confirm.
Note
  • Only the Owner and Administrator can set high-consumption alerts.
  • The Owner role is not restricted by the notification target selection and will receive email notifications when alerts are triggered.

Usage Statistics

View the statistical data for each billing item up to the current time and up to yesterday.

For billing items and pricing models, see Billing Plans.

Billing Item
Unit
Description
DataKit Count hosts/day
Time Series per thousand/day Counts the number of tag combinations for all metrics in the metric data reported by the user via DataKit on the current day.
Log Data Count per million/day Data generated by using Logs, Events, and other features.
Raw Log Write Traffic per GB/day Size of the raw log write traffic reported by the user.
Data Forwarded to Default Storage Capacity per GB/day Based on the current workspace's data forwarded to Guance's internal storage type, summarizes the forwarded traffic size. Counts all data and bills according to the corresponding billing item.
Data Forwarded to OSS/S3/OBS/Kafka per GB/day Based on the current workspace's different data forwarding external archive types, summarizes the forwarded traffic size. Counts daily incremental data and bills according to the corresponding billing item.
Trace Count per million traces/day Counts the number of Traces in the reported trace data. Generally, if Span data has the same trace_id, these Spans are classified under the same Trace.
Profile Count per ten thousand profiles/day Counts the number of reported application performance Profile data.
Tracing Raw Write Traffic
RUM PV Count per ten thousand PVs/day Counts the number of page views reported by user access. Generally derived from the daily count of Resource, Long Task, Error, and Action data.
RUM Raw Write Traffic
Session Replay Count per thousand sessions/day Counts the number of Sessions that actually generated session replay data. Generally derived from the count of session_id with has_replay: true in the Session data.
Synthetic Test Count per ten thousand API tests/day Charges incurred from using the Synthetic Monitoring feature.
Synthetic Test Data Count per million/day Counts the number of newly added synthetic test data entries per day.
Pipeline Data Processing Traffic per GB/day Counts the size of raw log data that hits the central Pipeline processing.
Sensitive Data Scanning Traffic per GB/day Based on scanning rules, counts the raw traffic size of scanned sensitive data.
SIEM Scanning Traffic per GB/day Counts the actual scanned data volume after compression in the workspace.
Triggers Count per ten thousand/day Charges incurred from using features such as anomaly detection and generate metrics.
Report Send Count per report/day Number of scheduled reports sent per day in the workspace.
Network Host Count per host reporting network data/day Counts the number of host values reported in the eBPF network data in the workspace.
SMS Send Count per 10 messages/day Counts the number of SMS messages sent on the current day.
Phone Notification Count per call/day Counts the number of phone calls made on the current day.
Error Count per thousand/day Counts the number of newly added error data entries associated with errors per day, including error data reported to the Incident Center.
Data Points per ten million/day Counts the total number of data points actually reported for all metric data within the storage period.

Billing Details

Displays consumption data for each product from dimensions such as billing mode, usage, amount payable, and amount overdue. Supports viewing monthly cost statistics.

Provides a one-click "Hide $0 Bills" feature and allows exporting billing details for the selected month or the last 12 months as a CSV file.

Monthly Bill

Displays total bill statistics on a monthly basis, covering dimensions such as total monthly consumption, cash consumption, cloud account consumption, voucher consumption, prepaid card consumption, and total overdue amount.

Supports one-click "Hide $0 Bills" and allows exporting billing details for the selected month or the last 12 months as a CSV file.

Usage Analysis

Usage Analysis supports displaying the usage trend of each billing item using line charts or stacked area charts, helping you track data ingestion and identify cost drivers.

The page provides two display modes: Category View and Summary View. It defaults to Category View and automatically remembers your last viewed mode:

  • Category View: Each billing item is displayed in its own small chart with an independent Y-axis, making it easy to compare individual trends.
  • Summary View: Aggregates all metrics into a single chart to view the overall trend. In this mode, the chart controls provide two layers of switching:
    • Metric Unit: Select Byte (traffic) or Number (count) to display byte-based metrics and count-based metrics respectively. The two metric sets do not overlap.
    • Chart Type: Select Line Chart or Stacked Area Chart. The line chart uses a logarithmic scale, suitable for observing individual fluctuations; the stacked area chart uses a linear scale, suitable for viewing the proportion of each data type.

The upper-right corner of the page supports checking "Switch to billing timezone" to view data in the billing timezone (UTC+8).

Enterprise Plan Log Storage Detail

Enterprise Plan workspaces support viewing the standard storage and long-term storage details by log index.

In Category View, the following charts are added:

  • Log Standard Storage Detail: Displays the standard storage capacity used by each log index.
  • Log Long-term Storage Detail: Displays the long-term storage capacity used by each log index.

By viewing the index details, you can identify log indexes with high storage usage and optimize storage costs in conjunction with the log index's data retention policy.

Note
  • This capability is only available for Enterprise Plan workspaces.
  • The charts only display the storage capacity corresponding to log indexes, excluding other data types such as Trace, RUM, and Events.
  • Standard storage capacity and long-term storage capacity are counted separately and should not be combined into a single metric.

Data Forwarding Usage Analysis

Displays the forwarding volume of all data forwarding rules in the workspace. Supports viewing statistics by time dimensions such as today, yesterday, this week, last week, this month, last month, and this year.

Note
  • If a forwarding rule saves data to Guance's backup logs, the corresponding data retention policy is displayed; otherwise, it is shown as -.
  • Only rules that exist and have a forwarding volume > 0 are listed.

Billing Center

Workspace Role Differences
  • Owner: Has the Billing Center button.
  • Administrator: Does not have the above button.
  • Other Members: Do not have permission to view the Plans & Billing module.

Guance adopts a commercial dual-account system that operates independently but has correlated statistical data volumes, enabling usage-based billing and cost settlement:

  • Console account: Collects the workspace's data ingestion scale, billing details, etc., and synchronizes them to the designated Billing Center account.
  • Billing Center account: Bound via the Workspace ID, achieving unified cost management at the workspace level, supporting multiple payment methods.

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