Public Cloud Free Plan¶

Differences Between Free Plan and Commercial Plan¶

The Free Plan and Commercial Plan provided by the public cloud both adopt a pay-as-you-go billing method.

The Free Plan has limitations on the scale of data that can be connected. After upgrading to the Commercial Plan, you can connect larger amounts of data with more flexible customization of data retention periods.

Differences in service scope supported by the Free Plan and Commercial Plan:

Difference	Item	Free Plan	Commercial Plan
Data	Daily data reporting limit	Limited data reporting, excess data will not be reported	Unlimited
	Data storage strategy	7-day rotation	Customizable storage strategy
	Time Series	3000 entries	Unlimited
	Log data	1 million entries per day Log data range: events, security checks, logs (excluding logs from synthetic tests)	Unlimited
	APM Trace	8000 per day	Unlimited
	APM Profile	60 per day	Unlimited
	RUM PV	2000 per day	Unlimited
	Triggers	100,000 times per day	Unlimited
	Synthetic Tests tasks	200,000 times per day	Unlimited
	SESSION REPLAY	1000 per day	Unlimited
Features	Infrastructure
	LOG
	Backup Logs	/
	APM
	RUM
	CI Visualization
	Security Check
	Monitoring
	Synthetic Tests	China region testing (200,000 times per day)	Global testing
	SMS alert notifications	/
	DataFlux Func
	Account permissions	Read-only, standard privileges elevated to admin without approval	Read-only, standard privileges elevated to admin with Billing Center admin approval
Services	Basic services	Community, phone, ticket support (5 x 8 hours)	Community, phone, ticket support (5 x 8 hours)
	Training services	Regular observability training	Regular observability training
	Expert services	/	Professional product technical expert support
	Value-added services	/	Professional internet operation and maintenance services
	Warroom monitoring screen	/	Customizable

Enabling Free Plan¶

On the Guance official website, click Start Free, fill in the relevant information to become a Guance user.

Step One: Basic Information¶

1. Select site;
2. Define username and login password;
3. Input email information and enter the verification code sent;
4. Input phone number;
5. Click Next.

Step Two: Corporate Information¶

1. Enter company name;
2. Read and agree to related agreements;
3. Click More Information, where you can fill in other corporate details as needed;
4. Click Register.

Note: Completing step two means successfully registering a Guance account. The following third step will guide you through activating a workspace under this account.

Step Three: Enable Free Plan¶

1. Click the top-right corner switch to go to the Enable Free Plan Workspace page;

2. Input workspace name;

3. Select workspace language;
4. It's recommended to check the agreement and synchronize creation of Billing Center account;
5. Click Register to successfully activate.

Query Free Quotas¶

The owner or administrator of the Guance workspace can check the daily free quotas and their usage for each billing item in the Billing module.

Upgrade to Commercial Plan¶

Upgrade notes:

• After successfully upgrading from the Free Plan to the Commercial Plan, there is no rollback;
• Collected data will continue to be reported to the Guance workspace, but data collected during the Free Plan period will no longer be viewable.

Prerequisites¶

• Already registered for the Guance console account with an existing Free Plan workspace;
• Synchronized creation of Guance Billing Center account, linking to subsequent fee settlement functions.

Start Upgrading¶

In the workspace navigation bar, click Upgrade Now:

Or directly navigate to Plans & Billing, then click Upgrade Now.

If you are the Owner of the current workspace, clicking will directly take you to the upgrade page:

Other members will need to contact the workspace Owner to proceed with the upgrade. If you own a Guance Billing Center account, you can directly bind the space within the Billing Center to achieve the version upgrade.

1. Enter the Plan Upgrade page;
2. Click Upgrade;
3. Begin binding the Guance Billing Center account.

Binding Billing Center Account¶

If you selected the option to synchronize creation of a Billing Center account during the activation of the Free Plan, the system has already created a Billing Center account with the same name as your current account.

1. Input the username;
2. Input binding email;
3. Obtain verification code;
4. Click bind.

If you did not select this option at the time, you will need to register a Billing Center account first.

Fill in basic and corporate information to complete registration.

View Upgraded Version¶

Return to Guance Plans & Billing, you'll see the current workspace has been upgraded to the Commercial Plan.

Click the top-right Billing Center to automatically redirect to the Guance Billing Center.

Further Reading¶