Free Plan¶

Differences Between Free Plan and Commercial Plan¶

The public cloud offers both a free plan and a commercial plan, both of which use a pay-as-you-go billing method.

The free plan has limitations on the scale of data that can be accessed. After upgrading to the commercial plan, you can access larger volumes of data and customize data retention periods more flexibly.

Differences in services supported by the free plan and commercial plan:

Differences	Items	Free Plan	Commercial Plan
Data	Daily Data Reporting Limit	Limited uploads; excess data will not be reported	Unlimited
	Data Storage Policy	7-day rolling	Customizable storage policy
	Time Series	3,000 entries	Unlimited
	Log Data	Up to 1 million logs per day Log data includes: events, security checks, and logs (excluding logs from synthetic testing)	Unlimited
	APM Trace	Up to 8,000 traces per day	Unlimited
	APM Profile	Up to 60 profiles per day	Unlimited
	RUM PV	Up to 2,000 page views per day	Unlimited
	Trigger Count	Up to 100,000 triggers per day	Unlimited
	Synthetic Testing Tasks	Up to 200,000 tasks per day	Unlimited
	Session Replay	Up to 1,000 sessions per day	Unlimited
Features	Infrastructure
	Logs
	Backup Logs	/
	Application Performance Monitoring
	User Experience Monitoring
	CI Visualization
	Security Check
	Monitoring
	Synthetic Testing	China-based testing (200,000 tests/day)	Global testing
	SMS Alert Notifications	/
	DataFlux Func
	Account Permissions	Read-only and standard users can be elevated to admin without approval	Read-only and standard users can be elevated to admin, subject to approval by the billing center administrator
Services	Basic Support	Community, phone, and ticket support (5 x 8 hours)	Community, phone, and ticket support (5 x 8 hours)
	Training Services	Observability training sessions	Observability training sessions
	Expert Services	/	Dedicated product experts available
	Value-added Services	/	Internet operations and maintenance services
	Digital Warroom Dashboard	/	Customizable

Activating the Free Plan¶

On the Guance official website, click Start for Free and fill in the required information to become a Guance user.

Step 1: Basic Information¶

1. Select your region;
2. Define your username and login password;
3. Enter your email address and input the verification code sent to you;
4. Input your mobile number;
5. Click Next.

Step 2: Company Information¶

1. Enter your company name;
2. Review and agree to relevant agreements;
3. Click More Info to optionally provide additional company details;
4. Click Register.

Note: Completion of this step means you have successfully registered a Guance account. The next step will guide you through activating a workspace under this account.

Step 3: Activate Free Plan Workspace¶

1. Click the toggle in the top-right corner of the current page to navigate to the Activate Free Plan Workspace page;

2. Enter a workspace name;

3. Select the workspace language;
4. It is recommended to check the agreement and create a billing center account simultaneously;
5. Click Register to complete activation.

Checking Free Plan Quotas¶

Owners and administrators of Guance workspaces can check daily quotas and usage statistics for each billable item under the Billing & Plans section.

Upgrade to Commercial Plan¶

Upgrade notes:

• Once successfully upgraded from the free plan to the commercial plan, you cannot revert back;
• Collected data will continue to be reported to your Guance workspace, but data collected during the free plan period will no longer be accessible.

Prerequisites¶

• You must already have a Guance Console account and an existing free plan workspace;
• You must also create a Guance Billing Center account simultaneously for future billing purposes.

Start the Upgrade¶

In the workspace navigation bar, click Upgrade Now:

Alternatively, go directly to Billing & Plans and click Upgrade Now.

If you are the current workspace Owner, clicking the button will take you directly to the upgrade page:

Other members need to contact the workspace Owner to proceed with the upgrade. If you already have a Guance billing center account, you can directly bind the workspace within the billing center to complete the version upgrade.

1. Go to the Plan Upgrade page;
2. Click Upgrade;
3. Proceed to bind your Guance billing center account.

Binding the Billing Center Account¶

If you selected the option to create a billing center account during free plan activation, the system will have created one with the same name as your current account.

1. Enter the username;
2. Enter the associated email address;
3. Retrieve the verification code;
4. Click Bind.

If you did not select the option earlier, you will need to register a billing center account first.

Fill in basic and company information to complete registration.

View Current Plan Version¶

Return to the Guance Billing & Plans, where you can see that the current workspace has been upgraded to the Commercial Plan.

Click Billing Center in the top-right corner to automatically redirect to the Guance billing center.

Further Reading¶