Data Security and Confidentiality Agreement (hereinafter referred to as the "Confidentiality Agreement")¶
This Confidentiality Agreement is a legally binding contract entered into between Guance Information Technology Co., Limited (hereinafter referred to as "Guance"), the operator of Guance, and the user (hereinafter referred to as "You"). Guance provides the products and services displayed on this website (hereinafter referred to as "the Service"/"the Product") and will continuously update the service content. The latest services are subject to the relevant product and service introduction pages on this website and the actual services provided to users.
You confirm that before using the Service, you have fully read, understood, and accepted all the contents of this Confidentiality Agreement (especially the content marked in bold and/or underlined). Once you choose to "Agree" and use the Service, it means you agree to abide by all the terms of this Confidentiality Agreement.
Contents of the Confidentiality Agreement¶
1. Scope of Confidential Content¶
(1) The behavioral data generated by you while using the Product;
(2) The relevant data collected from the corresponding cloud vendor APIs through your authorization;
(3) The relevant data collected through the probes you independently installed;
(4) Any confidential or proprietary information about "Guance" that you become aware of while using the Product and Service, including but not limited to "Guance"'s operational materials, services, products, business plans, sales plans, technical ideas, technical materials, customer lists, business channels; information related to "Guance"'s business systems, product design, operations, forecasts, business opportunities and strategies, advertising promotions, personnel; and any other confidential or proprietary information.
2. "Guance" Will Encrypt and Protect Your Data¶
All information received and transmitted by Guance will be fully encrypted, and we are committed to using advanced encryption technologies to ensure your data is protected as much as possible.
3. Rights, Obligations, and Responsibilities of Both Parties¶
(1) Both parties shall comply with the terms of this Agreement and all laws and regulations related to data protection.
(2) You promise that the information obtained by Guance through your authorization is legal and that the acquisition of such information has been consented to by the information owner.
(3) You understand and authorize: (a) The relevant confidential content under this Agreement will be used to help you analyze and diagnose issues in the use of cloud computing and improve your service experience; (b) Due to the need to provide services to you, the relevant confidential content under this Agreement may be provided to third parties deemed necessary by "Guance".
(4) After the termination of your service, when you request the deletion of relevant data, upon approval by "Guance", "Guance" will destroy the relevant data.
4. The Confidentiality Obligations of This Confidentiality Agreement Do Not Apply to the Following Situations:¶
(1) Information that has become publicly known due to your actions;
(2) Information obtained by the public through channels other than you, which are not subject to confidentiality obligations; (3) Information disclosed due to the application of laws, court or other national authority requirements.
Disclaimer¶
Due to the need for you to use certain features of Guance, Guance will explicitly indicate or suggest that you provide account/key permissions within the corresponding scope. If you ultimately provide account/key permissions beyond the aforementioned scope, all consequences (including but not limited to data exposure, tampering, etc.) arising therefrom shall be borne by you, and Guance shall not bear any legal responsibility.
You confirm that before using the corresponding features of Guance, Guance has provided you with sufficient prompts and clear explanations regarding the aforementioned disclaimer. Based on the aforementioned prompts and explanations, you have confirmed that the clearly marked parts in the above terms are clauses that exempt or limit Guance's liability, and you fully understand and have no objections to the aforementioned content.
The final interpretation right of this Product's Confidentiality Agreement belongs to Shanghai Guance Future Information Technology Co., Ltd. The validity, interpretation, modification, execution, and dispute resolution of the terms of this Agreement shall be governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"). Any disputes arising from this Confidentiality Agreement shall be handled in accordance with Hong Kong law and submitted to the Hong Kong courts for adjudication.