MOBILE¶

The Guance App helps you view event data, log data, scene views, and more from Guance anytime, anywhere on your mobile device.

Installation¶

Within your Guance workspace, you can download it via "Integration" - "MOBILE", or by scanning the QR code below.

Alternatively, you can directly click the links below to download.

Existing Guance Free Plan/Commercial Plan users can log in to the Guance App by selecting the site corresponding to their account using their registered username/password and mobile verification code. If you do not yet have a Guance account, you can go to the Guance official website to Apply Now and register for a suitable site account.

Account Management¶

After logging into the Guance App, you can switch workspaces, enable message push notifications, configure dashboard shortcuts, clear cache, view the service agreement, privacy policy, and the current mobile app version under the "Me" menu. If you need to switch accounts, you can log out of the current user first.

Switch Workspace¶

The Guance App supports viewing data content from all workspaces under your account. By switching workspaces, you can view logs, events, scenes & views within different workspaces.

After logging into the Guance App, you need to select a default workspace to view the corresponding data. During use, if you need to switch to another workspace, you can change the workspace via "Me" - "Switch Workspace".

If you currently do not have a workspace, you can go to the Guance web version to Create a new workspace, or be invited by another space's administrator to become a new member of that space.

Message Notifications¶

The Guance App provides mobile intelligent push notification services based on Guance workspace alert notifications, helping you quickly integrate notifications into your alert events for efficient, precise, and real-time information delivery. You can enable or disable alert notification pushes via "Me" - "Message Push Switch".

Configure Dashboard Shortcut Entry¶

The Guance App provides a configuration for dashboard shortcuts, helping you quickly view key dashboard data. You can configure the dashboards you want to view quickly via "Me" - "Configure Dashboard Shortcut Entry".

Clear Cache¶

The cache files of the Guance App include temporary files generated by the application, which may cause the app to run slowly. You can clear file cache, etc., via "Me" - "Clear Cache".

General Components¶

The Guance App supports searching and filtering data. You can select different time ranges to quickly locate data, and promptly discover, investigate, and resolve issues. You can also share the data you are currently viewing, or use Handoff on macOS systems to synchronize data viewing between mobile and computer.

The Guance App supports setting the time range for displaying scene views, logs, and event data through the time component. You can quickly select preset time ranges or customize the time range by choosing start and end times.

The Guance App allows you to quickly locate and query relevant text data in scene views, logs, and event explorers through search and filtering. It supports keyword searches, key:value field filtering, and other search methods. For more details on field filtering, please refer to the documentation Search Instructions.

The Guance App provides sharing and viewing functions for event details, log details, dashboards, notes, and explorers. Click the "Share" button in the upper right corner to share the link with others for viewing.

Note: To view the content of a shared link, you also need to have permission for the workspace of the shared content.

Scenario 1: Share to PC

In this scenario, you can click the received share link to log in and view the corresponding data on the PC.

Scenario 2: Share to a mobile device with the Guance App installed (Android or iOS)

In this scenario, you can click the received share link to open the corresponding data.

Link¶

If you have the Guance App installed on your iOS or Android device, then any web link from Guance opened anywhere can jump to the corresponding content page within the Guance App, including alert notifications from DingTalk, Lark, or emails.

Currently, only events, scene details, and log pages are supported.

Handoff¶

The Guance App supports synchronizing data viewing between mobile and computer via Handoff, helping you quickly switch devices to handle issues when necessary.

Note: To use Handoff, the computer must be running macOS, the mobile device must be running iOS, Handoff must be enabled on each device, and the same Apple ID must be used to log in to iCloud. For more settings, please refer to the documentation How to use Handoff.

Scenario 1: Viewing Guance events on mobile, with prompts for synchronized viewing on computer

In this scenario, when you are viewing an event on mobile, a viewing prompt will appear in your computer's browser. Clicking the browser will open the corresponding event content. See the schematic diagram below.

Scenario 2: Viewing Guance events on computer, with prompts for synchronized viewing on mobile

In this scenario, when you are viewing an event on the computer, a Guance viewing prompt will appear at the bottom of your mobile device. Clicking it will open the mobile app to view the relevant event content. See the schematic diagram below.

Guance supports the Widget function. You can customize and add the Guance mobile app to your desktop widgets, and quickly view relevant Guance data through the information display function of desktop widgets.

Note: To use the Widget function, if you are using iOS, you need to upgrade to iOS 14 or a later system version.

You can add the Guance widget according to the following schematic diagram:

Download and install Guance, and log in to the workspace you want to view.
In the widget search, enter Guance to search.
Open Guance, click "Add Widget".
After adding, you can view relevant Guance data information in real-time on your mobile desktop.

Scene¶

The Scene module supports users in viewing all accessible dashboards, notes, and explorers within their workspace.

Dashboard¶

Dashboard, i.e., the data insight scene, supports adding various visual charts for data display, helping users intuitively track, analyze, and display key performance indicators, and monitor overall operational health. Switch the explorer to "Dashboard" to view all dashboards in the current space that meet different business scenarios.

Guance allows you to quickly filter and find corresponding dashboards by clicking the dropdown menu to switch between "All Dashboards", "My Favorites", "Import Projects", "My Creations", and "Frequently Browsed". Dashboards are synchronized with the web version content. For details, please refer to Dashboard.

Dashboard Icon Descriptions

Search: Quick search via keywords or fields.
Filter: Quickly switch views using the scene dashboard's view variables.
Share: Share the current dashboard with others for viewing.
Dropdown Switch: In the dashboard view, click the dropdown to switch and view different charts.

Note¶

Notes support inserting real-time visual charts and text document descriptions to combine charts and documents for data analysis and summary reports, assisting in problem backtracking, localization, and resolution. Switch the explorer to "Note" to view all notes within your viewing permissions in the current space.

Guance allows you to quickly filter and find corresponding notes by clicking the dropdown menu to switch between "All Notes", "My Favorites", and "My Creations". Notes are synchronized with the web version content. For details, please refer to Note.

Note Icon Descriptions

Search: Quick search via keywords or fields.
Share: Share the current note with others for viewing.

Explorer¶

Explorer refers to custom log explorers, supporting viewing various customized log viewing requirements within the space. Switch to "Explorer" to view all explorers within your viewing permissions in the current space.

Guance allows you to quickly filter and find corresponding explorers by clicking the dropdown menu to switch between "All Explorers", "My Favorites", "Import Projects", "My Creations", and "Frequently Browsed". Explorers are synchronized with the web version content. For details, please refer to Explorer.

Explorer Icon Descriptions

Search: Quick search via keywords or fields.
Filter: Quickly filter and view based on the explorer's data status.
Share: Share the current explorer with others for viewing.

Log Data¶

In "Log", you can synchronously view log data from the Guance workspace. By selecting different log sources, you can query and analyze different log data within the workspace. The Guance mobile app defaults to showing log data from the last 15 minutes. If you need to view more log data, you can search and view relevant data by selecting a time range. For more details, please refer to Log Explorer.

Log Icon Descriptions

Search: Quick search via keywords or fields.
Filter: Quickly filter and view based on log status.
Share: Share the current log with others for viewing.

Event¶

The Guance mobile app allows you to stay connected with the Guance workspace anytime, anywhere. You can view, search, and filter all unrecovered events, critical events, important events, warning event content, etc., triggered by monitors via "All" events. Through "My" events, you can view event content that has been notified to you via email, DingTalk bot, WeCom bot, Webhook, etc., and that is currently still unrecovered. After an alert event notified to you occurs, the Guance mobile app will promptly send you a notification to ensure you can react and resolve related issues quickly. For more details, please refer to Event.

Note: The Guance mobile app only provides you with 1000 pieces of time data in "All" events / "My" events. If you need to view more time data, please go to the web version to view more.

Event Icon Descriptions

Collapse: Collapse/expand the unrecovered events window function.
All Events/Unrecovered Events: Switch between viewing all events and unrecovered events.
Filter: Quickly filter and view based on event status.
Search: Quick search via keywords or fields.
Share: Share the current event with others for viewing.

MOBILE¶

Installation¶