Account Management¶

The Guance Billing Center account is a dedicated account used for managing billing-related matters arising from the use of Guance products. One billing center account can be associated with multiple workspace billings. Account management includes changes to profile information, password modifications, real-name authentication, and cloud account management.

Profile Changes¶

If there are changes in company personnel that require updating the account profile in the Guance Billing Center, you can go to Guance Billing Center Account Management > Profile to update the company name, industry, region, company description, contact person’s name, email, and phone number. The email and phone number are the login credentials for the billing center, and verification is required when changing them.

Change Email¶

In Guance Billing Center Account Management > Profile > Change Email, obtain and enter the verification code sent to the current email, then click Confirm.

Enter the new email address you wish to update, then obtain and enter the verification code, and click Confirm to successfully change the email.

Change Phone Number¶

In Guance Billing Center Account Management > Profile > Change Phone Number, obtain and enter the verification code sent to the current phone number, then click Confirm.

Enter the new phone number you wish to update, then obtain and enter the verification code, and click Confirm to successfully change the phone number.

Log in to the Billing Center¶

After changing the new email or phone number, you can directly log in to the Billing Center using the new email or phone number.

Password Modification¶

If you set a password during registration in the Billing Center, you can modify it under Account Management > Security.

Real-Name Authentication¶

To issue invoices in the Billing Center, you need to complete real-name authentication under Account Management > Real-Name Authentication before requesting an invoice in Invoice Management.

Cloud Account Management¶

A cloud account is the cloud account information saved after subscribing to a cloud provider. It can be used for settling new workspaces, meaning multiple workspaces can settle using the same cloud account. The Guance Billing Center supports Amazon Web Services (AWS) accounts and Alibaba Cloud accounts. In Account Management > Cloud Accounts, you can view subscribed cloud accounts and bind them to workspaces.

For details on how to subscribe to cloud accounts, refer to the documentation Alibaba Cloud Account Settlement, AWS Account Settlement, and Huawei Cloud Account Settlement;

For details on how to bind workspaces, refer to the documentation Bind Workspace.