Data Security and Confidentiality Agreement¶
This confidentiality agreement is a legally binding contract between Guance, operated by Shanghai Guance Future Information Technology Co., Ltd. (hereinafter referred to as "Guance"), and the user (hereinafter referred to as "You"). Guance provides the products and services displayed on this website (hereinafter referred to as "the Service"/"the Product") and will continuously update the service content. The latest services are subject to the relevant product and service introduction pages on this website and the actual services provided to users.
You confirm that before using the Service, you have fully read, understood, and accepted all the contents of this confidentiality agreement (especially those marked in bold and/or underlined). Once you choose "Agree" and use the Service, it means you agree to abide by all the terms of this confidentiality agreement.
Confidentiality Agreement Content¶
- Scope of Confidential Content
(1) Behavioral data generated by you while using the product;
(2) Relevant data collected by us from the corresponding cloud provider API through your authorization;
(3) Relevant data collected by us through the probe you installed;
(4) All confidential or proprietary information about Guance that you become aware of while using this product and service, including but not limited to Guance's operational materials, services, products, business plans, sales plans, technical concepts, technical materials, customer lists, business channels; information related to Guance's business systems, product design, operations, forecasts, business opportunities and strategies, advertising promotions, personnel; and any other confidential or proprietary information.
- Guance will encrypt and protect your data
All information received and transmitted by Guance will be fully encrypted, and we are committed to using advanced encryption technology to ensure your data is protected as much as possible.
- Rights, Obligations, and Responsibilities of Both Parties
(1) Both parties shall comply with the terms of this agreement and all laws and regulations related to data protection.
(2) You promise that all information obtained by Guance through your authorization is legal and that the acquisition of such information has been consented to by the information owner.
(3) You understand and authorize:
(a) Your relevant confidential content under this contract will be used to help you analyze and diagnose issues during cloud computing usage and improve your service experience;
(b) Due to the need to provide you with services, your relevant confidential content under this contract may be provided to third parties deemed necessary by Guance.
(4) After the termination of your service, when you request the deletion of relevant data, Guance will destroy the relevant data upon approval.
- The confidentiality obligations of this agreement are not applicable to the following situations
(1) Information that has become public knowledge due to your actions;
(2) Information that has become public knowledge through channels other than you, and these channels are not subject to confidentiality obligations;
(3) Information disclosed due to the application of laws, court orders, or the requirements of other national authorities.
Disclaimer¶
Due to the need for you to use certain features of Guance, Guance will clearly indicate or recommend that you provide account/key permissions within the corresponding scope. If you ultimately provide account/key permissions beyond the aforementioned scope, all consequences (including but not limited to data exposure, tampering, etc.) caused thereby shall be borne by you, and Guance shall not bear any legal responsibility.
You confirm that before you use the corresponding features of Guance, Guance has provided you with sufficient prompts and clear explanations regarding the above disclaimer. Based on the aforementioned prompts and explanations, you have confirmed that the clearly marked parts in the above terms are clauses that exempt or limit the responsibility of Guance, and you fully understand and have no objection to the aforementioned content.
The final interpretation right of this product's confidentiality agreement belongs to Shanghai Guance Future Information Technology Co., Ltd. The validity, interpretation, modification, execution, and dispute resolution of the terms of this agreement shall be governed by the laws of the People's Republic of China. Any disputes arising from this agreement shall be handled in accordance with the laws of the People's Republic of China and submitted to the Pudong New Area People's Court in Shanghai for trial.